This Business is not BBB Accredited
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Thunder Electronics, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Thunder Electronics, Inc.'s rating include:
- BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Factors that raised Thunder Electronics, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
On March 17, 2009 the BBB staff conducted a file review on Thunder Electronics. The BBB reports 16 complaints with the following issues; product quality (4), customer service (3), sales practice (4), refund/exchange (2), and delivery (3) issues. Customers allege receiving wrong, damaged or inferior products. Complaints also allege service contract violations on Thunder Electronics' part. The BBB has experienced a pattern of slow resolutions when working with the company to resolve consumer complaints. Door-to-door and walk-ins are their primary sales methods of Thunder Electronics when contacting potential customers.
The BBB received a letter from Thunder Electronics stating they are ceasing operations as of July 22nd, 2009.
However as of October 6th, 2009 Thunder Electronics' website is still active.BBB file opened: 12/13/1993Business started: 09/01/1993
Type of Entity
Incorporated: May 1994, MN
Contact InformationPrincipal: Wendy Ringwelski (Office Manager) Jeffrey Grund (President) James Kilman (VP of Sales)
Electronic Equipment & Supplies - Wholesale & Manufacturers, Video Equipment - Wholesale & Manufacturers, Television Sys & Equipment - Closed Circuit, Audio-Visual Equipment - Wholesale & Manufacturers, Television - Cable, CATV & Satellite, Security Control Equipment & System Monitors, Audio-Visual Equipment - Supplies & Parts, Audio-Visual Equipment - Dealers
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If you choose to do business with Thunder Electronics, Inc., please let them know that you contacted BBB for a Business Review.