BBB Business Review

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This business is not BBB accredited.

Guarantee Business Systems, Inc.

Phone: (651) 686-1444 Fax: (651) 688-6160 View Additional Phone Numbers 2020 Silver Bell Rd Ste 4, Eagan, MN 55122 ! There is an alert on Guarantee Business Systems, Inc. !

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GBS is a 25 year old technology solution provider helping businesses buy new technology & integrate with their old... Specializing in business class networking, storage, wireless, security, scanning and retail point of sale solutions.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Guarantee Business Systems, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 03, 2007 Business started: 08/02/1993 Business started locally: 08/02/1993 Business incorporated 03/23/1993 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Melanie Mord, CEO John Mord, COO
Contact Information
Customer Contact: John Mord, COO
Principal: Melanie Mord, CEO
Business Category

Electronic Equipment & Supplies - Dealers Computer Printers Sales & Service Computers - Supplies & Parts

Refund and Exchange Policy
GBS guarantees all products we sell with a minimum of a 30 Days DOA Warranty on all hardware we sell. We will refund or replace any defective hardware within 30 days no questions asked. Products are also covered by any standard mfg warranty. We offer extended warranties on hardware and repairs if required. Non-defective returns may be subject to a restocking fee.
Service Area
Locally, Nationally, Internationally,
Alternate Business Names
Products & Services

According to information provided by the business, GBS sells new and last generation technology hardware including wireless, networking, data storage and point of sale equipment, services include leasing, depot repair and equipment buyback programs, on most technology manufacturers equipment.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.