Sign up for our monthly consumer newsletter!

BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

iRepairNational

(651) 208-1792  Send email to iRepairNational

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

iRepairNational is a mail in electronics repair company. Customers purchase a repair service for their specific device/problem on the website and mail it in. Once received, the device is repaired and mailed back to the customer.

BBB Accreditation

iRepairNational is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints SummaryRead complaint details

9 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues3
Problems with Product / Service6
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Additional Complaint Information

In a review of the company's complaints, BBB determined a pattern of customers who allege the business takes longer than they initially state to repair or fix their products and that they have a difficult time receiving any type of communication from the business. BBB reached out to the business requesting a response regarding the alleged pattern, but has not received a response.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on iRepairNational

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 03/17/2011Business started: 01/11/2011
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Sole Proprietor

Contact Information
Principal: Sam Schmidt (Owner)
Business Category

Electronic Equipment & Suppliers - Service & Repair, Telephone Equipment & Systems Service & Repair

Products & Services

According to information provided by the business, iRepairNational specializes in iPad, iPod, iPhone and a large variety of smartphone repair services.

Hours of Operation
Mon: 08:00 AM to 08:00 PMTue: 08:00 AM to 08:00 PMWed: 08:00 AM to 08:00 PMThu: 08:00 AM to 08:00 PMFri: 08:00 AM to 08:00 PM
Refund and Exchange Policy

All of iRepairNational's repair services carry a one year parts and labor warranty. If a device sent in is not repairable, it is returned and a full refund is issued.


If you choose to do business with iRepairNational, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.