This Business is not BBB Accredited
(651) 208-1792, Send email to iRepairNational
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iRepairNational is a mail in electronics repair company. Customers purchase a repair service for their specific device/problem on the website and mail it in. Once received, the device is repaired and mailed back to the customer.
iRepairNational is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Additional Complaint Information
In a review of the company's complaints, BBB determined a pattern of customers who allege the business takes longer than they initially state to repair or fix their products and that they have a difficult time receiving any type of communication from the business. BBB reached out to the business requesting a response regarding the alleged pattern, but has not received a response.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on iRepairNational
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Contact InformationPrincipal: Sam Schmidt (Owner)
Electronic Equipment & Suppliers - Service & Repair, Telephone Equipment & Systems Service & Repair
Products & Services
According to information provided by the business, iRepairNational specializes in iPad, iPod, iPhone and a large variety of smartphone repair services.
Hours of OperationMon: 08:00 AM to 08:00 PMTue: 08:00 AM to 08:00 PMWed: 08:00 AM to 08:00 PMThu: 08:00 AM to 08:00 PMFri: 08:00 AM to 08:00 PM
Refund and Exchange Policy
All of iRepairNational's repair services carry a one year parts and labor warranty. If a device sent in is not repairable, it is returned and a full refund is issued.
If you choose to do business with iRepairNational, please let them know that you contacted BBB for a Business Review.