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Find a Location

Minnesota Monitoring, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMinnesota Monitoring, Inc.

    DNA Testing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information supplied by the company, Minnesota Monitoring Inc. provides the following services: probation and family services to include urine analysis, hair testing and sweat patch, home monitoring, drug testing and DNA testing. They also do portable alcohol monitoring, house arrest, detection services, employment and pre-employment testing to include background checks, etc. Minnesota Monitoring also provides investigative services anywhere in the 50 states as long as the nexus or initiation of the investigation is Minnesota. 

    Business Details

    Location of This Business
    2901 Louisiana Ave N, New Hope, MN 55427-2914
    BBB File Opened:
    6/2/2010
    Years in Business:
    24
    Business Started:
    6/1/1999
    Business Started Locally:
    6/1/1999
    Business Incorporated:
    5/1/1999
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Business Management
    • Karen Altman, President
    Contact Information

    Principal

    • Karen Altman, President

    Customer Contact

    • Karen Altman, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/20/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Minnesota monitoring called me today and they didnt have their facts in order. When they called they said I owed over $100 for a late delivery charge. I submitted the item back to them about 6 months ago. Now there is a few issues with this. She asked for my first name only. Than did not verify I am who I say I am before talking about a bill. Now the day I was allowed to mail the item back to them I sent it via ***** They are just trying to make more money for false charges. In addition this company is rude and is unwilling to work with people of lower income. They threaten to send the bill collections yet they dont want to ever work with you. ***** and desist any and all future contact with me. Ill take a money order for $1,000.00 for dealing with this corrupt company.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Minnesota and North Dakota

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