Business ProfileforInstant Request, Inc.

We brought concerns to our wedding ** contractor about a potential breach of our contract. We have a first hand account as well as email evidence that illustrates that the contract was likely breached by Instant Request, Inc. The contractor has admitted to ending their services earlier than agreed upon. We have first hand accounts of the night that describe aggressive behavior by their assigned **, in which she intimated my mother in law into allowing her to end the night early. My mother in law had no authority in our signed contract in doing. She then used this false permission to notify our event venue that she had received permission to end the night 30 minutes early at 11:30am, leaving before the night ended at our agreed upon time with both the ** and the venue, 12:00am.In response to these concerns being raised politely to Instant Request, **** **** misrepresented the events of the night, and refused to offer us agreed upon damages explicitly stated in the contract until we took down our fair and accurate reviews. These reviews should have no bearing on a legitimate contract dispute, and the reviews illustrated our disappointment with their behavior, based on actual accounts of the night by several people involved. This was interpreted by us as a an act of bribery in order to continue discussing a legitimate dispute over our contract. A great deal of evidence was described in our email chain, and largely ignored.The vendor admitted to receiving permission to end the night early from my mother in law, who had no contractual permission to do so. We were party to this contract and not notified that the night was ended early. When we questioned the validity of their actions, **** and his assigned ** grossly misrepresented the facts of the night. The main concern is the attempted bribery and false claim that they had legal permission to end the night, which in our opinion, breached the contract materially.