BBB Accredited Business since 12/31/1980
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A BBB Accredited Business since 12/31/1980
BBB has determined that Target Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Target Corporation's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2377 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
According to information in BBB files Target.com has received consumer complaints concerning delivery and product issues. Consumers alleges non delivery and late delivery of products. Consumer also allege receiving defective and or damaged products.
Target.com has responded to consumer complaints presented by the BBB.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||397|
|Billing / Collection Issues||122|
|Guarantee / Warranty Issues||65|
|Problems with Product / Service||1465|
|Total Closed Complaints||2377|
Customer Reviews Summary Read customer reviews
18 Customer Reviews Customer Reviews on Target Corporation
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||18 Customer Reviews|
Contact InformationBrian Cornell (CEO) Target.com Guest (Services)
Products & Services
According to information supplied by the company, it operates as a department store offering the retail sale of household goods & furnishings, the retail sale of clothing & groceries, and a variety of other goods..
Refund and Exchange Policy
Target.com's return policy states purchases must be returned within 90 days with original receipt and must be new, unused, and contain all original packaging and accessories. Music, movies, video games, software, and collectibles can not be returned if opened. Some items are subject to a 15% restocking fee, including camcorders, digital cameras, portable DVD players, and portable electronics. Refund will be credited to the original credit card used to make purchase. Proper identification may be required to make return.
Alternate Business NamesTarget.com, Target Stores, Target Executive Offices, Target
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
If you choose to do business with Target Corporation, please let them know that you contacted BBB for a Business Review.