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Customer Reviews Summary
1 Customer Reviews on American Home Improvement, LLC
THE SALES REP WAS OUT ON 7-26-2014 AND LOOKED AND MEASURED MY DECK AND SAID THEY ONLY POSSIBLE PROBLEM COULD BE WOULD BE GETTING THE POSTS TOTALLY CLEANED. I CHECK OUT THE COMPANY AND THE PRODUCT THEY USED. I CALLED AND GAVE THE $600.00 DOWNPAYMENT VIA MY DEBIT CARD I HAD TO TAKE OUT A LOAN AS I DID NOT HAVE $1,800.00 TO HAVE THE JOB DONE. WHEN THE GUY CAME OUT TO DO THE WORK ON 9-12-2014 HE LEFT ME A MESSAGE I CALLED HIM BACK AND HE STATED I HATE TO SAY NO BUT I HAVE TO I CAN NOT DO THE JOB TO MINE AND YOUR SATIFACTION AND THE SALES REP SHOULD HAVE TOLD YOU THAT. I KEPT CALLING AND NO RETURN CALLS WERE MADE TO ME UNTIL LATE MONDAY. I TOLD THEM I WANT MY DEPOSIT OF $600.00 CREDIT BACK TO MY ACCOUNT AND GAVE THEM MY DEBIT CARD INFORMATION. THE OWNER ****** LEFT A MESSAGE @ MY HOME DURING THE DAY KNOWING I WOULD NOT BE HOME SO THEY DID NOT HAVE TO TALK TO ME AND STATED THEY WOULD SENT CHECK EVEN THOUGHT I SPOKE WITH HIS WIFE THE NIGHT BEFORE AND INSTRUCTED TO CREDIT MY ACCOUNT I DO NOT DRIVE AND I WOULD HAVE TO FIND A WAY TO THE BANK TO DEPOSIT THE CHECK THIS IS ANOTHER THING THEY DID TO INCONVENIENCE ME. THEY DON'T CARE WHAT THE CUSTOMER REQUESTED. THEY NEED TO ALSO REFUND ME THE INTEREST ON MY LOAN (I WILL CALL THE LOAN COMPANY TO FIND OUT WHAT THE CURRENT INTEREST IS TO DATE WHEN THEY ARE READY TO REFUND THE INTEREST. I FEEL THEY OWE ME THIS BECAUSE IF THE SALES REP WAS HONEST I WOULD NOT HAVE HAD TO TAKE OUT A LOAN, NOT TO MENTION THE TIME THAT WAS WAISTED FROM 7-26-2014 TO 9-13-2014 SO I COULD FIND ANOTHER COMPANY TO COMPLETE THE JOB NOW LOOK HOW LATE IT IS IN THE SEASON I POSSIBLY WILL NOT BE ABLE TO GET IT DONE PRIOR TO SPRING. EVERY COMSUMER NEEDS TO BE AWARE OF THIS COMPANY PRACTICES, STAY AWAY FROM THIS COMPANY
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
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