This business is not BBB accredited.Additional Locations
Phone: (763) 544-1517 14601 27th Ave N STE 104, Plymouth, MN 55447
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for TruStone Financial Federal Credit Union include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 13 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementTim Bosiacki, CEO Lori Baldwin, Executive Assistant Katie Grindeland, SVP Director of Marketing Nathan Grunzke, EVP Mortgage Operations Hans Iverson, COO Gary Maki, Director of Human Resources Jeffrey Rothmeyer, SVP Director of Commercial Lending Jeff Smrcka, SVP Director of Consumer Lending Steve Steen, CBO John Verplank, SVP Information Technology Phil Young, EVP General Counsel Dan Zaczkowski, CFO
Credit Unions Mortgage Lender Investment Management Banking Services
Alternate Business NamesTeacher Federal Credit Union TFCU
Products & Services
TruStone Financial Federal Credit Union is a not-for-profit financial institution that provides a full line of banking services. TruStone Financial is committed to providing state-of-the-art, quality products and services to member-owners.
TruStone Financial offers free checking accounts with free Visa® Debit Cards, Free Online Banking with free Bill Pay, Health Savings Accounts (HSA), Personal Savings and Investments, Commercial Checking and Lending services, Visa Credit and Gift Cards, Home Mortgages and Loans for all your needs. Contact us today at 800.862.1998 or www.TruStoneFinancial.org.
Industry TipsFinancial Planning
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview