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BBB Accredited Business since 12/01/2003

SPIRE Credit Union

Find a Location

(888) 347-7473View Additional Phone Numbers2025 Larpenteur Ave W, Falcon HeightsMN 55113-5512 Send email to SPIRE Credit Union

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BBB Accreditation

A BBB Accredited Business since 12/01/2003

BBB has determined that SPIRE Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised SPIRE Credit Union's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues4
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SPIRE Credit Union
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: 07/06/1992Business started: 03/13/1934

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

National Credit Union Administration
1775 Duke St Ste 4206
Alexandria, VA22314-6115
(703) 518-6300

Type of Entity

Non-Profit (Comp)

Contact Information
Principal: Kelly Heath-Griffin (Marketing) Dan Stoltz (President/CEO)
Business Category

Credit Unions

Products & Services

According to the information provided by SPIRE Federal Credit Union, this is a member-owned financial cooperative, SPIRE is committed to providing innovative, quality financial services to our member-owners.

SPIRE's products and services include: FREE Checking with FREE BillPay, FREE Internet & Telephone Banking, Savings, Money Markets, Certificates, eAlerts & eStatements, Budget & Holiday Savings, Youth Accounts, Health Savings Accounts, Visa Credit Cards & Gift Cards, Loans for all your needs, Mortgages, Business Services, Investments, & MORE!

Alternate Business Names
TCU Mortgage, Twin City Co-ops Federal Credit Union
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry Tips
BBBTips on Business Credit
BBBTips on Saving and Investing

If you choose to do business with SPIRE Credit Union, please let them know that you contacted BBB for a Business Review.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.