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BBB Business Review

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BBB Accredited Business since

SharePoint Credit Union

Additional Locations

Phone: (952) 930-0700 Fax: (952) 930-9740 750 2nd St NE Ste 200, Hopkins, MN 55343 http://www.sharepointcu.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

SharePoint Credit Union is a non-profit, member-owned cooperative, since 1933. As a trusted financial resource for banking services, they serve both consumers and businesses, providing easy, unique financial solutions to save time and money.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that SharePoint Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SharePoint Credit Union include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SharePoint Credit Union
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 24, 1999 Business started: 04/29/1987 Business started locally: 04/29/1987 Business incorporated 04/29/1987 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

National Credit Union Administration
1775 Duke St Ste 4206, Alexandria VA 22314
Phone Number: (703) 518-6300

Minnesota Department of Commerce
85 7th Pl E Ste 500, Saint Paul MN 55101
www.commerce.state.mn.us
Phone Number: (651) 539-1500
general.commerce@state.mn.us

Type of Entity

Corporation

Business Management
Krista Dow, Marketing Manager Phillip Kopischke, President
Contact Information
Principal: Krista Dow, Marketing Manager
Business Category

Credit Unions Investment Securities Loans - Small Business Mortgage Bankers Identity Theft Protection & Prevention Services Banking Services

Products & Services

SharePoint offers competitive financial solutions on loan and savings products for consumers and businesses, including: New/Used Vehicle Loans, Home Loans, Credit Cards, Checking, IRAs, Investment Savings, along with a wide array of banking services.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.