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BBB Business Review

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BBB Accredited Business since

Financial One Credit Union

Additional Locations

Phone: (763) 404-7600 Fax: (763) 404-7630 11465 Robinson Dr NW, Coon Rapids, MN 55433 http://www.FinancialOneCU.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Consumer Loans, Real Estate Loans, Business Loans, SBA Loans, Credit Cards, Checking Accounts, Savings Accounts, Money Market Accounts, Certificate of Deposits, IRA's, Mobile Banking, Mobile Capture, Bill Pay, E-Statements, and Wire Transfers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Financial One Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Financial One Credit Union include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Financial One Credit Union
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 04, 1994 Business started: 01/01/1933 in MN Business started locally: 01/01/1933 Business incorporated 03/08/1988 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

National Credit Union Administration
1775 Duke St Ste 4206, Alexandria VA 22314
Phone Number: (703) 518-6300

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Cooperative Association

Business Management
Kerri Barsness, Chief Operations Officer Ross Bloomquist, President/CEO Deb Connell, CFO Lacey Mack, Vice President
Contact Information
Principal: Kerri Barsness, Chief Operations Officer
Principal: Ross Bloomquist, President/CEO
Business Category

Credit Unions Loans Loans - Small Business Real Estate Loans Mortgage Lender Credit - Debt Consolidation Services Credit & Debt Counseling Banking Services

Products & Services

Financial One Credit Union sells the following brand(s): Kasasa Reward Accounts

Financial One Credit Union offers the following product(s): Business Loans, Checking Accounts, Consumer Loans, Credit Cards, IRA's, Money Market Accounts, Real Estate Loans, Savings Accounts, SBA Loans

Service Area
Financial One Credit Union provides their services in MINNESOTA.Financial One Credit Union provides their services in ANDOVER, ANOKA, BETHEL, BLAINE, CENTERVILLE, CHAMPLIN, CIRCLE PINES, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, EAST BETHEL, FOREST LAKE, FRIDLEY, HAM LAKE, HILLTOP, HUGO, LINO LAKES, MINNEAPOLIS, NOWTHEN, OAK GROVE, RAMSEY, SAINT ANTHONY, SAINT FRANCIS, SPRING LAKE PARK, SPRING LK PK, ST ANTHNY VLG, ST ANTHONY & ST ANTHONY VILLAGE, MN.
Alternate Business Names
Financial One
Products & Services

According to the information provided by Financial One Credit Union, this company offers financial products and services including checking accounts, savings, accounts, certificates of deposit, individual retirement accounts, money market accounts, consumer loans, real estate loans and business loans.

Industry Tips
CREDIT REPAIR Fair Credit Billing Act What are Fair Debt Collection Practices?

Customer Review Rating plus BBB Rating Summary

Financial One Credit Union has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.