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          Find a Location

          Cambria has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforCambria

            Countertops
            Multi Location Business

            At-a-glance

            Customer Reviews

            1.5/5stars

            Average of 16 Customer Reviews

            Customer Complaints

            16 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Cambria has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              5/4/2004
              Years in Business:
              25
              Business Started:
              1/1/1999
              Business Started Locally:
              1/1/1999
              Business Incorporated:
              1/1/1999
              Type of Entity:
              Corporation
              Alternate Business Name
              • Cambria Products
              Business Management
              • Nancy Shumaker, Owner/Manager
              • Bruce Gebhart, Vice President
              • Marty Davis, President/CEO
              Contact Information

              Principal

              • Nancy Shumaker, Owner/Manager
              • Bruce Gebhart, Vice President
              • Marty Davis, President/CEO

              Customer Contact

              • Arthur Hartman, Owner/Manager
              Additional Contact Information

              Fax Numbers

              • (952) 873-3057
                Primary Fax
              • (952) 944-7675
                Other Fax

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/23/2024

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              We woke up 2 weeks ago to a 10" crack in our Cambria quartz kitchen island (which was installed 4 years ago). They sent out a technician to 'repair' it, as they said a crack is never a manufacturing issue and so would not replace it - "you the owner will still be able to see the crack since you know where it is, anyone visiting your home will not be able to see the repair" was what I was told. I attach before and after photos - it does not look any better and is not an acceptable repair in our opinion. We, in good faith, paid @ $17-18k to install over 225 sq ft of Cambria quartz in our kitchen. We chose Cambria after much research and settled on this company for it's quartz designs and lifetime warranty (which in our opinion is false advertising as they don't cover anything except repairing chips and supposedly repairing cracks). Customer care called us yesterday after the repair to say that they were not going to do anything else and basically that they had made the decision to not consider replacing it.
              Read More

              Customer Reviews

              16 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Colleen F

              1 star

              03/21/2024

              I had Cambria countertops installed 3/20/2024 and where they meet at a seem they look like two different counters. They should have been cut from the same slab. It's horrible. We bought 3 very large slabs to do our kitchen and I'm mortified by how they look. One of the slabs was chipped on the end and the installer just super glued it back on. I noticed this after the installation. DO NOT USE CAMBRIA!

              Cambria Response

              03/22/2024

              *****************, We are sorry to hear about your experience and the concerns you have brought to our attention.*****************************, our Director of **************** is sending an email to the address associated with this review so we may learn more about your situation and concerns. Also, please feel free to call ********************** at your convenience at ************.

              Local BBB

              BBB of Minnesota and North Dakota

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