BBB Accredited Business since
Phone: (651) 755-8519 6342 Lamar Ave S, Cottage Grove, MN 55016
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According to the information provided by JB Custom Carpentry, this company offers: Basement renovations, Additions, Major remodeling, Kitches & Baths, and Custom homes. Owner is on site at all projects.
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A BBB Accredited Business since
BBB has determined that JB Custom Carpentry, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Board of Architecture
85 7th Pl E Ste 160, Saint Paul MN 55101
Phone Number: (651) 296-2388
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementJohn Schlorhaufer, President
Contractors - General Floor Laying, Refinishing & Resurfacing Foundation Contractors Home Builders Patio, Porch & Deck Enclosures Siding Contractors Tile - Ceramic - Contractors & Dealers Construction & Remodeling Services Windows - Installation & Service Hardwood Floor Contractors Cabinet Manufacturer Cabinets Carpet & Rug Dealers - New Doors Tile - Non-Ceramic - Contractors & Dealers Windows Architects Baths Screen Enclosures Kitchen Remodeling
Service AreaJB Custom Carpentry, Inc. provides their services in MINNESOTA.JB Custom Carpentry, Inc. provides their services in AFTON, APPLE VALLEY, ARDEN HILLS, BAYPORT, BLOOMINGTON, BURNSVILLE, CANNON FALLS, CHANHASSEN, CHASKA, CHISAGO CITY, COLUMBUS, COTTAGE GROVE, DELLWOOD, EAGAN, EDEN PRAIRIE, EDINA, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, ELYSIAN, FALCON HEIGHTS, FALCON HGTS, FARIBAULT, FARMINGTON, FOREST LAKE, FORT SNELLING, GOLDEN VALLEY, HASTINGS, HOPKINS, INVER GROVE, INVER GROVE HEIGHTS, LAKE ELMO, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LITTLE CANADA, LONG LAKE, MADISON LAKE, MAHTOMEDI, MANKATO, MAPLE GROVE, MAPLEWOOD, MARINE ON SAINT CROIX, MARINE ST CRX, MEDICINE LAKE, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA MLS, MINNEAPOLIS, MINNETNKA MLS, MINNETONKA, MINNETONKA MILLS, MINNETRISTA, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NEW BRIGHTON, NEWPORT, NO OAKS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NORTHFIELD, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, ORONO, OSSEO, PINE SPRINGS, PLYMOUTH, PRIOR LAKE, ROSEMOUNT, ROSEVILLE, SAINT AUGUSTA, SAINT CLOUD, SAINT LOUIS PARK, SAINT PAUL, SCANDIA, SHAKOPEE, SHOREVIEW, SOUTH SAINT PAUL, SOUTH ST PAUL, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, STILLWATER, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, W LAKELAND, W SAINT PAUL, W ST PAUL, WABASHA, WATERTOWN, WAYZATA, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WILLERNIE & WOODBURY, MN.
Industry TipsForeclosure Services Remodeling your home Storm Damage Repair/Restoration
6342 Lamar Ave S
Cottage Grove, MN 55016 (651) 755-8519 Directions
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Problems with Product/Service
Read Complaint Details
Complaint: Hired to remodel Kitchen Four payments paid including final payment due when job is substantialy done which it is contract signed 2/22/16 .... work to be completed by 90 days after the starting date in the year 2016 ...still has trim work to floors to finish ... was told by John ************, owner of JB Custom Carpentry, on 5/25/16 that he would order the final trim boards needed and send to Brent ******* ,His Sub-contractor at **** **** ****** *********, to be stained and finished and installed. That included the contract work and the extra trim in the adjoining room that he talked me into and partially removed but his sub was very busy and it would take a bit of time, on 8/26/16 John finally answered my phone call and said he was waiting for a call from his supplier at that very moment and would add the flat stock and shoe for my job to finish again going through Brent ******* and would get back to me to set up a date to finis
Desired Settlement: set up a date and finish the job I have already paid for as well as additional trim in the next room that is half removed and half not rem,oved
The work he is talking about is extra work above and beyond the scope of the contract. I just plain and simply haven't had the time to do this small extra job as we got so unbelievably busy this year. I have ordered the oak base and will install late this week or sometime next week. They were great customers and I want them to be happy. It's hard for me to see this complaint as it is the first one I have ever had in 23 years and it's over such a small thing. We will definitely get it taken care of asap.
JB Custom Carpentry, Inc.
Better Business Bureau:
The 8 foot half wall behind the desk is missing the oak trim and is part of the contract. The base in the door way between desk area and sun porch is missing and is part of the contract. Base trim on North wall of the sun porch where contractor changed doorway is part of contract. Flat stock to cover ripped up linoleum should be part of contract. The base on the East, West, and South walls of the sun porch that the contractor talked me into replacing to match the North wall is not part of the contract I will be satisfied with the response iif it comes to pass