Business ProfileforCastle Gate Construction, Inc.

**Public Service Announcement** We hired Dan *****, owner of Castle Gate Construction LLC, to build a brand new semi-custom home for us this year. It was the worst experience we have ever had with a service provider. Don't let his kind demeanor fool you, if you speak up and question the lack of communication or workmanship during the build process he will turn on you. We caught numerous errors (incorrect siding, items painted instead of stained, attempted double charging for items already included on the purchase agreement, ignoring materials/communications sent months in advance for installs, etc.). We shrugged most of it off assuming it was a normal part of the process, however, right near the end when flooring went in (it was cut far short & looked like whomever laid it had been drunk) we expressed frustration and Dan called a meeting at the house. We walked in to find him, his two children, two floor layers, and the realtor standing in the kitchen. Instead of the professional conversation we were expecting, we were verbally attacked and berated. He said we were the worst clients he's ever had & he could not believe we were questioning his quality. He said we should be grateful and thank him and that we didn't know how hard it had been for him to find contractors due to COVID. He proceeded to tell us that he didn't need us in order to finish the build, he could sell it without us, and that we could take our earnest money and walk. He wrote the check and that is ultimately what we did. Heartbroken and only 3 weeks away from closing we had to tell our little children that our new home was no longer ours. We actually had to buy back our old house thanks to Dan's realtor, Daryl B with KW Realty. Now we have to see our custom house with everything we designed and chose for sale on the open market. Overall we lost our home, a good interest rate, and had to pay someone to stay in our old home. It was an absolutely horrible experience and we're still broken up about it.