BBB Accredited Business since

Barrier Construction

Phone: (763) 546-1100 Fax: (763) 535-9225 5101 Olson Memorial Hwy Ste 5000, Minneapolis, MN 55422 View Additional Email Addresses http://www.barrier-construction.com View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Barrier Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Barrier Construction include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Barrier Construction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 2003 Business started: 04/01/2003 Business started locally: 04/01/2003 Business incorporated 11/01/2003 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Matt Roach, Owner
Contact Information
Principal: Matt Roach, Owner
Business Category

Contractors - General Basement - Finishing Contractor - Remodel & Repair Gutters & Downspouts Home Builders Home Improvements Patio & Deck Builders Patio, Porch & Deck Enclosures Roofing Contractors Roofing Service Consultants Siding Contractors Stucco & Exterior Coating Contractors Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Remodeling Services Windows - Installation & Service Doors Windows Windows - Repairing Kitchen & Bath - Design & Remodeling Kitchen Remodeling Building Contractors

Alternate Business Names
Barrier Exteriors, LLC Sunset Construction Group, Inc.
Products & Services

According to the information provided by Sunset Construction Group, Inc./Barrier Exteriors, LLC, company is a general contractor specializing in room additions, basement finishing, decks/patios, kitchen remodeling, bathroom remodeling, and custom home building.

Industry Tips
Foreclosure Services Remodeling your home Storm Damage Repair/Restoration

Additional Locations

  • 5101 Olson Memorial Hwy Ste 5000

    Minneapolis, MN 55422 (763) 546-1100

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/25/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Sunset Construction made repairs to the exterior of our home in August of 2011 which incuded adding stone to the exterior of our home. A corner of the stone wall abutting our front steps was damaged by freeze / thaw cycle the winter of 2011-12. Sunset contruction repaired this stone over the summer of 2012, however the repair did not hold and we had the same issue over the winter of 2012-13. We notified Sunset Construction of this issue in February of 2013. We communicated over the course of the Spring, summer and Fall of 2013 and Sunset stated they would correct the problem but never did.

Desired Settlement: DesiredSettlementID: Other (requires explanation) We simply want a repair completed on the stone that is loose which will not be damaged each winter by the freeze / thaw cycle. We would like this completed as soon as the frost is out this Spring.

Business Response: Initial Business Response /* (1000, 5, 2014/02/13) */ We will be back out first thing in the spring to resolve again. We fixed this same area once but the ground movement due to frost appears to be significant so it popped off again. We should have made it back out this fall to make the correction but the busy fall rush got the best of us. It is back on our radar and will be promptly fixed this spring. Thank you for your patience.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Barrier Construction
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)