BBB Accredited Business since

B J Larson Remodeling Company

Phone: (763) 503-1221 Fax: (763) 503-4650 8830 W River Rd, Brooklyn Park, MN 55444

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that B J Larson Remodeling Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for B J Larson Remodeling Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on B J Larson Remodeling Company
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 25, 1995 Business started: 01/11/1981 Business started locally: 01/11/1981
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
Phone Number: (651) 284-5005

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Bradley Larson, President Kathy Larson, Vice President
Contact Information
Principal: Bradley Larson, President
Business Category

Contractors - General Basement - Contractors Basement - Finishing Foundation Contractors Home Improvements - Additions Patio & Deck Builders Roofing Contractors Siding Contractors Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Windows Kitchen Remodeling

Service Area
Products & Services

According to the information provided by B J Larson Remodeling Co., this company offers residential construction and remodeling services.

Industry Tips
Foreclosure Services Remodeling your home Storm Damage Repair/Restoration

Customer Review Rating plus BBB Rating Summary

B J Larson Remodeling Company has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 8830 W River Rd

    Brooklyn Park, MN 55444 (763) 503-1221


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/1/2014 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: The contractor told the tile layer to lay the tile horizontally and did not consult with us, the homeowners, on what way we would like it. We left the contractor to work in our house for 2 weeks while we were on vacation. He had our email and phone number and we told him to call if he had any questions or concerns. The tile layer contacted **** to ask which way to lay the tile, **** did not check with us and told him to lay it horizontally. When we got him when told him we had wanted it laid vertically. He said he was sorry and he made his own call. We asked if they would cover any of the cost to fix it and they would not except for a small fee to tear it up ($300)

Desired Settlement: We would like the tile to be laid in the direction we want it without any additional cost to us.

Business Response: Initial Business Response /* (1000, 8, 2014/07/30) */ Good Morning: We have sent the following email to ******** and *********** this morning and are awaiting an answer: Good Morning ****************: **** has reviewed your email and is offering the following, we are willing to give you a full credit for the ceramic tile of $1,470.00 to be taken off you final invoice to leave the tile as is. Please respond via email with your decision. Have a great day! Thank you, ***************** Vice President B. J. Larson Remodeling Co. ***** (763)********

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on B J Larson Remodeling Company
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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