BBB Accredited Business sinceAdditional Locations
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Rust Consulting is a project administrator serving clients in the legal, public, and business sectors. Rust helps clients design, implement, and manage complex and time-sensitive projects, such as class action settlements.
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A BBB Accredited Business since
BBB has determined that Rust Consulting, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Rust Consulting, Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 271 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||217|
|Total Closed Complaints||271|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementLuther Hermanson, Dir. of Marketing & Com.
Consultant - Public Sector Planning Legal Services Plans Administrative Services Business Services - General Legal Information Services
Products & Services
According to the information provided by Rust Consulting, this company operates as a class action settlement administrator for a variety of settlement suits within the United States.
If consumers have received a payment or postcard information claiming they may be entitled to a monetary settlement from this company they can call the company to verify the class action involvement. Most class action suits do not require opt-in participation but instead a claimant would need to opt-out of the suit.
It offers services in the areas of class data management, legal notification, call center, claims processing, and award distributions. The company provides pre-settlement consultation, paper claim processing, electronic claims submission and processing, document scanning and OCR, and distribution and tax reporting services; Website design, maintenance, and hosting services; media-based notices, direct mail notices, and email notices; and forms design and printing, media campaign design and implementation, class member identification and location, database design and management, forensic data extraction, data processing, mailing list formatting, and address locator services. Its practice areas include antitrust, consumer, finance, insurance and healthcare, labor and employment, property, securities, Securities and Exchange Commission, and telecom.
Industry TipsAuto Repair and Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview