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Find a Location

Rust Consulting, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rust Consulting, Inc.

      920 2nd Ave S Ste 400 Minneapolis, MN 55402-4010

      BBB Accredited Business
    • Rust Consulting, Inc.

      201 Lyndale Ave S Faribault, MN 55021-5799

      BBB Accredited Business

    Business ProfileforRust Consulting, Inc.

    Class Action Settlement Administrator
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    68 complaints closed in last 3 years

    18 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/19/2012

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rust Consulting, an Exela Technologies brand, provides consulting and administration services to clients including law firms, companies across all industries, and governmental agencies at all levels. With a deep history in legal settlement administration, Rust also assists clients with other complex and time-sensitive matters such as data breach responses, recalls, and internal compliance remediation programs. Our experience includes more than 8,000 projects of all sizes and types.

    Products & Services

    According to the information provided by Rust Consulting, this company operates as a class action settlement administrator for a variety of settlement suits within the United States.


    Business Details

    This is a multi-location business.

    Find a Location

    Rust Consulting, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rust Consulting, Inc.

        920 2nd Ave S Ste 400 Minneapolis, MN 55402-4010

        BBB Accredited Business
      • Rust Consulting, Inc.

        201 Lyndale Ave S Faribault, MN 55021-5799

        BBB Accredited Business
      Headquarters
      920 2nd Ave S Ste 400, Minneapolis, MN 55402-4010
      BBB File Opened:
      9/19/1995
      Years in Business:
      28
      Business Started:
      6/28/1995
      Business Started Locally:
      6/28/1995
      Business Incorporated:
      6/28/1995
      Accredited Since:
      1/19/2012
      Type of Entity:
      Corporation
      Related Businesses
      • Kinsella Media, LLC
      Business Management
      • Luther Hermanson, Dir. of Marketing & Com.
      • Eric Christensen, Marketing Specialist
      Contact Information

      Principal

      • Luther Hermanson, Dir. of Marketing & Com.
      • Eric Christensen, Marketing Specialist

      Customer Contact

      • Luther Hermanson, Dir. of Marketing & Com.
      • Eric Christensen, Marketing Specialist
      Additional Contact Information

      Email Addresses

      Customer Complaints

      68 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      my complaint is rust consulting, *** is ********* and refuse to pay me the settle amount from the class action ***** v. ****************, 17 Civ. **** (S.D.N.Y. Dec. 1, 2022) in the amount of ***** they claim they sent out two checks s***e sep, 12 2023 i have not received any checks in the mail after the first check was lost i spoke with call service to get one reissue and to see if the problem can be remedy. have the mail sent certified or some type of secure way of mail to which i offered to pay for the mail i was denied and told to wait 4-6 weeks the second check was supposed to arrive the day b4 thanksgiving nothing came i know because i called in which they told me to wait 4-6 weeks i check with the mailman and postmaster no mail was sent i call some more to get another check reissued it's now february i was looking forward to that money now i don't even know if i'm getting paid when i call the call center i get an attitude and when i call the main office i get referred back to the call center after today i have to put in a claim with smalls claims i need 24 hours to get a response
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mohamed K

      1 star

      04/10/2024

      I called back in October 2023 for my funds from the NYC bail settlement. The receptionist was racist and started to say racists words against my name. After that they denied me my funds asking for more documents which I did. Now they using a different way by saying under pending review. I contacted Emery Celli Brinckerhoff Abady Ward & Maazel LLP and spoke to attorney Carlos who told me that Rust consultant lied about the required extra documents because my name & date of birth matches & social security. What big problem is not just depriving me of my funds but that racist receptionist who started it all & this company is aiding her by giving me a hard time. This is so humiliating & disgraceful.

      Local BBB

      BBB of Minnesota and North Dakota

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