BBB Business Review
BBB Accredited Business since 06/25/2003
One Call Renovation
Find a LocationPhone: (763) 210-3100Fax: (763) 210-31011025 Selby Ave, Suite 100, Saint Paul, MN 55104service@trustonecall.comwww.trustonecall.com
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BBB Accreditation
A BBB Accredited Business since 06/25/2003
BBB has determined that One Call Renovation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised One Call Renovation's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Department of Labor and Industry443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5005
http://www.doli.state.mn.us
Construction Codes and Licensing Division
443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5012
http://www.doli.state.mn.us
Type of Entity
Limited Liability Corporation
Contact Information
Primary Contact: Mr. Robert Mock (CEO)Mr. Mark Overkamp (Director of Operations)Ms. Lori CookBusiness Category
Construction & Remodeling Services, Fire & Water Damage Restoration, Handyman Services, Bathroom Remodeling, Home Improvements, Kitchen Remodeling
Products & Services
According to the information provided by One Call Renovation, this company offers home improvement, remodeling & insurance claims restoration, kitchen & bath remodeling, 2 & 3 story additions, bump-outs, basements, general maintenance, and handyman repairs.
Alternate Business Names
One Call LLC, CASE Handyman Services, Case Design/RemodelingIndustry Tips
Remodeling your homeBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
LocationsX
2 Locations
-
630 E Main St
Anoka, MN 55303-2527Directions
-
1025 Selby Ave
Suite 100Saint Paul, MN 55104Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*One Call Renovation is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Construction & Remodeling Services
Remodeling your homeBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.