BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Dupont Construction and Remodeling takes pride in the fact that we serve our customers with honesty, integrity and remarkable craftsmanship. We offer all types of construction work related to decks, chimneys or other home remodeling projects.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dupont Construction & Remodeling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dupont Construction & Remodeling, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Dupont Construction & Remodeling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 21, 2006 Business started: 01/01/2001 Business started locally: 01/01/2001
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Brooke Dupont, Office Manager Justin Dupont, Owner/Operator
Contact Information
Principal: Brooke Dupont, Office Manager
Business Category

Construction & Remodeling Services Bathroom Remodeling Windows - Installation & Service Doors Kitchen Remodeling Chimney Builders & Repair Contractors - General Foundation Contractors Garage Builders Home Improvements - Additions Painting Contractors Patio & Deck Builders Deck - Repair Deck Builder Vinyl Decking Patio, Porch & Deck Enclosures Roof Decks Roofing Contractors Siding Contractors Tile - Ceramic - Contractors & Dealers

Service Area
Dupont Construction & Remodeling, Inc. provides their services in APPLE VALLEY, BURNSVILLE, EAGAN, LAKEVILLE, LITTLE CANADA, MENDOTA HEIGHTS, MENDOTA HTS, MINNEAPOLIS, NORTH OAKS, ROSEMOUNT, SAINT PAUL, SOUTH SAINT PAUL, SOUTH ST PAUL, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, W SAINT PAUL, W ST PAUL, WEST SAINT PAUL, WEST ST PAUL & WHITE BEAR LK, MN. Minnesota
Products & Services

According to information provided by Dupont Construction & Remodeling, this company offers residential & light commercial construction and remodeling services, including decks, additions, garages, chimneys, concrete patios, basement finishing, siding, roofing, kitchens & bathrooms, doors, windows.

Industry Tips
Foreclosure Services Remodeling your home Storm Damage Repair/Restoration

Customer Review Rating plus BBB Rating Summary

Dupont Construction & Remodeling, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 23014 Eidelweiss St NW

    Saint Francis, MN 55070 (763) 753-9796

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/13/2015 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Vendor in proposal in 2009 stated he would replace 2 chimney Flues on our house and invoiced usfor 2 Flues and warranty the job for 10 years. One of our flues was replaced and from pictures provided seems almost brand new. The other flue has crumbled in 4 places where the cap was installed. Product_Or_Service: Chimney Repair Order_Number: nlne Account_Number: Proposal dated 7/10/

Desired Settlement: DesiredSettlementID: Replacement A new quote provided by Dupont Brick Chimney and Restoration nears the amount of the original2009 price to fix something that should have been done back then. Replace 2 Flues and add 14 courses of new brick. I want to avoid getting a third party vendor involved if I can and get this vendor to completethe job as promised. I have learned from a lifetime as Purchasing Agent that most disputes like this is a lack of communication but the paper work is clear.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Dupont Construction & Remodeling, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Fusion Chart
Fusion Chart