BBB Accredited Business since

Chuba Company - The

Phone: (763) 441-4488 Fax: (763) 441-5835 19276 Vernon St NW Ste 100, Elk River, MN 55330 http://www.chubaco.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chuba Company - The meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chuba Company - The include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Chuba Company - The
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1987 Business started: 01/01/1972 Business started locally: 01/01/1972
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Business Management
Duane Kozitka, Vice President Sandi Bauers, Owner Dennis Chuba, Retired
Contact Information
Customer Contact: Sandi Bauers, Owner
Principal: Duane Kozitka, Vice President
Business Category

Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Windows - Installation & Service Windows Contractor - General Green Builder Contractor - Flat Roof Kitchen Remodeling Garage Builders Home Builders Home Improvements Home Improvements - Additions Patio & Deck Builders Patio, Porch & Deck Enclosures Roofing Contractors Contractor - Metal Roofing Siding Contractors

Service Area
Chuba Company - The provides their services in AFTON, ANDOVER, ANOKA, ARDEN HILLS, BAYPORT, BLAINE, BLMNG PRAIRIE, BLOOMING PRAIRIE, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BURNSVILLE, CENTERVILLE, CIRCLE PINES, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, DELLWOOD, EAGAN, EDEN PRAIRIE, EDINA, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FOREST LAKE, FRIDLEY, GOLDEN VALLEY, GREENWOOD, HAM LAKE, HAMEL, HASTINGS, HILLTOP, HOPKINS, HUGO, INVER GROVE, INVER GROVE HEIGHTS, LAKE ELMO, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LINO LAKES, LITTLE CANADA, MAHTOMEDI, MAPLE GROVE, MAPLE LAKE, MAPLEWOOD, MARINE ON SAINT CROIX, MARINE ST CRX, MEDICINE LAKE, MEDINA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MOUND, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NEW BRIGHTON, NEW HOPE, NEWPORT, NO OAKS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NOWTHEN, OAK GROVE, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, OSSEO, PINE SPRINGS, PLYMOUTH, PRIOR LAKE, RAMSEY, RICHFIELD, ROBBINSDALE, ROSEVILLE, SAINT ANTHONY, SAINT BONIFACIUS, SAINT LOUIS PARK, SAINT PAUL, SAINT PAUL PARK, SHAKOPEE, SHOREVIEW, SILVER CREEK, SOUTH SAINT PAUL, SOUTH ST PAUL, ST ANTHNY VLG, ST ANTHONY, ST ANTHONY VILLAGE, ST BONIFACIUS, ST LOUIS PARK, ST PAUL PARK, STILLWATER, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, W LAKELAND, W SAINT PAUL, W ST PAUL, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP & WOODBURY, MN.
Alternate Business Names
United States Seamless
Products & Services

According to the information provided by The Chuba Company, doing business as, United States Seamless is a home improvement and remodeling contractor providing siding, roofing, additions, kitchens, baths, decks, and general remodeling to the residential market.

Industry Tips
Foreclosure Services Remodeling your home Storm Damage Repair/Restoration

Additional Locations

  • 19276 Vernon St NW Ste 100

    Elk River, MN 55330 (763) 441-4488

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/10/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Siding has melted from the suns reflection off a window. The contract was dated Jan-14-06.Original siding was not melted had hail damage. Chuba Co. replaced all siding for $9805.00, a few years and it melted from the sun and it was replaced (an area of 72 square feet.It has melted again and was reported in July to Chuba Co. They have procrastinated and complain of having to buy more siding than the job requires.I do not think that is my problem. They want me to pay 500.00 to replace it.They set the value and being that I cannot work with them anymore I am requesting that they pay me 500.00 and I will replace it.The written warranty that I have says Lifetime worksman ship guarantee,Double Lifetime,Non pro-rated,Transferable warranty.

Desired Settlement: I would like the 500.00 that they want to replace the siding so I can hire somebody else to do the job.

Business Response: Initial Business Response /* (1000, 8, 2015/10/26) */ ***Corresponding documents attached. Case # ********: ********** Attention: ************** The Chuba Company first worked for ********** in 2006, installing siding on the entire house. Siding repairs were done in July 2009 at no charge because they were workmanship-related, but not related to melted siding. It is clearly stated in the Royal Building Products manufacturer's warranty that they are not liable for any failure, defects or damages arising from or connected with, without limitation ... distortion or warping due to unusual heat sources (including outdoor grills and reflection from windows ...) The melted siding was neither a workmanship nor manufacturer's warranty issue. ********** did not return phone calls, but would only communicate through emails. One of the last email correspondences was sent to Deborah, who happened to be out of town over a long weekend, and did not receive it until the next Monday. At that time, she did return his email. The homeowner stated that he just wanted it fixed. At that point, we needed to charge for the work. ********** asked for the work to be done before winter. Other than that, there was no time limit discussed in any of our email correspondence. Therefore, it is not out of line for us to charge $300 for materials, shipping and handling, and $200 for labor. We cannot purchase the small amount of siding needed because our supplier doesn't stock this material, so we would have to purchase a full carton, which is 200 square feet. Attached is the Royal Warranty, as referenced above. We would be happy to forward copies of our email correspondence with **********, if you would like to see them. Mike ***** Vice President, Chuba Home Improvements ************ or************* ***copied and pasted from email. Initial Consumer Rebuttal /* (3000, 10, 2015/10/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) The same siding that needs replacement now was replaced because it was melted in 2009, I went to e-mails because nothing ever happened when I stopped in Chuba co. office, they treated me like I never went in. Now the lies start from their side, My warranty says its covered-that simple. I can't figure why a local company would squander their reputation like this over a small warranty issue.When they sold it to me there was no exclusions for warranty, it clearly says Double lifetime, Non prorated, Transferable warranty,and Lifetime worksmanship guarantee now you say its not covered. Go figure? Final Consumer Response /* (3000, 14, 2015/11/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) The warranty given to me was from the Chuba Co. Not the manufacturer. What would an average customer think when the hand written warranty says, Double Lifetime, Non-Prorated,Transferable warranty. and Lifetime worksmanship warranty. I would say it means it should be covered for ANY problem that arises as was stated when sold to me. I don't see any solution as they won't be on my property again, and Why should I pay any amount for warranty work? Final Business Response /* (4000, 16, 2015/11/10) */ Our resolution was to have Mr. ****** pay for the materials and we would pay for the labor. However, his last response says that he will not allow us on his property. We cannot warranty the materials, because we do not manufacture the products. The Lifetime Workmanship warranty is in case of a problem with the labor, which there is none. Mr. ****** has a copy of the manufacturer's warranty, which clearly states it does not cover melted or warping siding due to heat sources, including reflection from windows. Based on this, we feel Mr. ****** is unfair to ask us to pay $500.00 Mike ***** The Chuba Company ***copied and pasted from email.


Customer Review(s)

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Customer Reviews Summary

0 Customer Reviews on Chuba Company - The
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)