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BBB Business Review

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BBB Accredited Business since

Concept Design Concrete & Masonry, Inc.

Additional Locations

Phone: (763) 245-2415 43760 Cedarcrest Trl, Harris, MN 55032



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Concept Design Concrete & Masonry Inc.is more than a name for a job. As the owner, I spend the extra time to make sure you, as the customer, have what you really want. This may mean showing pictures, and the steps needed, to make you happy.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Concept Design Concrete & Masonry, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Concept Design Concrete & Masonry, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Concept Design Concrete & Masonry, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 06, 2007 Business started: 01/01/2005 Business started locally: 01/01/2005
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Chris Johnson, Owner
Contact Information
Principal: Chris Johnson, Owner
Business Category

Concrete Contractors Mason Contractors

Refund and Exchange Policy
Concept Design Concrete stands behind its products, but we can not back what we can not control. Concrete company's supply the material and we mold and shape the material to suit customer needs. If there is something we did faulty, we will fix it.Concrete needs attention years after we leave including washing and resealing.We offer these products to keep your investment "new".
Service Area
Concept Design Concrete & Masonry, Inc. provides their services in MINNESOTA.Concept Design Concrete & Masonry, Inc. provides their services in ADOLPH, AFTON, ALBERTVILLE, ALMELUND, ANDOVER, ANOKA, BAYPORT, BECKER, BETHEL, BIG LAKE, BIGFORK, BLAINE, BLOOMINGTON, BOCK, BOVEY, BOWSTRING, BRAHAM, BRANDON, BROOK PARK, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BUFFALO, BURNS TOWNSHIP, BURNS TWNSHP, CALUMET, CAMBRIDGE, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTER CITY, CENTERVILLE, CHAMPLIN, CHISAGO CITY, CHISHOLM, CIRCLE PINES, CLEAR LAKE, CLEARWATER, COHASSET, COLERAINE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, DALBO, DAYTON, DEER RIVER, DELANO, DULUTH, EAST BETHEL, EDEN PRAIRIE, EDINA, EFFIE, ELK RIVER, EXCELSIOR, FOREST LAKE, FORESTON, FORT SNELLING, FRIDLEY, GOLDEN VALLEY, GOODLAND, GRAND RAPIDS, GRANDY, GREENWOOD, HAM LAKE, HAMEL, HANOVER, HARRIS, HILLTOP, HOPKINS, HOWARD LAKE, HUGO, INDEPENDENCE, ISANTI, ISLE, JACOBSON, KEEWATIN, LAKE ELMO, LAKE ITASCA, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LANDFALL VILLAGE, LANDFALL VLG, LINDSTROM, LINO LAKES, LONG LAKE, LORETTO, MAHTOMEDI, MAPLE GROVE, MAPLE LAKE, MAPLE PLAIN, MARBLE, MARCELL, MARINE ON SAINT CROIX, MARINE ST CRX, MAX, MEDICINE LAKE, MEDINA, MILACA, MILLERVILLE, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTICELLO, MORA, MOUND, NASHWAUK, NAVARRE, NEW HOPE, NEWPORT, NORTH BRANCH, NORTHOME, NOWTHEN, OAK GROVE, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, OGILVIE, ONAMIA, ORONO, OSSEO, OTSEGO, PARK RAPIDS, PEASE, PENGILLY, PINE SPRINGS, PLYMOUTH, PRINCETON, RAMSEY, RICHFIELD, ROBBINSDALE, ROGERS, RUSH CITY, SAINT ANTHONY, SAINT AUGUSTA, SAINT BONIFACIUS, SAINT FRANCIS, SAINT LOUIS PARK, SAINT PAUL, SAINT PAUL PARK, SANTIAGO, SCANDIA, SHAFER, SHERBURN, SILVER CREEK, SPRING LAKE, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, SQUAW LAKE, ST BONIFACIUS, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, STACY, STANCHFIELD, STILLWATER, SWAN RIVER, TACONITE, TALMOON, TAYLORS FALLS, W LAKELAND, WAHKON, WARBA, WAYZATA, WEST LAKELAND, WHITE BEAR LAKE, WHITE BEAR LK, WILLERNIE, WIRT, WOODBURY, WYOMING & ZIMMERMAN, MN. Minnesota
Products & Services

According to the information provided by Concept Design Concrete & Masonry, Inc., this company offers residential and light commercial concrete and masonry contracting. Specializing in colored concrete, acid stained, decorative stamped & exposed aggregate for new or existing construction. Custom driveways, patios, steps, any other concrete needs. Also,specializes in creative retaining wall designs.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.