BBB Business Review
This Business is not BBB Accredited
XO Communications Services, Inc
Find a LocationPhone: (612) 338-7977Fax: (612) 435-323013865 Sunrise Valley Dr Ste 400, Herndon, VA 20171-6188http://www.xo.com
View BBB Rating for X O Communications' headquarters.
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BBB Accreditation
XO Communications Services, Inc is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
3 of 18 Locations are BBB Accredited
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BBB Complaint Information
Find aggregate BBB complaint information for X O Communications. BBB located in Washington, DC has the full report as that BBB handles all complaints for X O Communications.
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact Information
Principal: Mr. Todd Meester (Executive Manager)Business Category
Computers Hardware, Software & Services, Telephone Communications
Products & Services
XO Communications Services, Inc. offers local telephone services, long distance, internet services, data center & co-location services, private lines, IP services, web hosting, OCN Sonnet services & Ethernet services.
Alternate Business Names
XO Communications, Allegiance Telcom, Allegiance TelecomIndustry Tips
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Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*XO Communications Services, Inc is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Computers Hardware, Software & Services
Beware of Fraudulent International Phone CallsChanging Wireless Carriers? You Can Now Keep the Same Number
Computer Software Piracy
Counterfeit Software Offers Flooding E-mail Inboxes
Does Your Business Play "Software Piracy Roulette?"
Phone Leasing
Prepaid Cell Phone Services
Protecting Your Long Distance Service
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.