BBB Accredited Business since
Phone: (800) 281-2793 16 McLeland Rd, Saint Cloud, MN 56303
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Jefferson Capital is an industry-leading provider of traditional and unique recovery services for consumer charged-off accounts. Our clients include creditors and national debt buyers.
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A BBB Accredited Business since
BBB has determined that Jefferson Capital Systems, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Jefferson Capital Systems, LLC include:
- 679 complaint(s) filed against business
Factors that raised the rating for Jefferson Capital Systems, LLC include:
- Length of time business has been operating
- Response to 679 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||24|
|Total Closed Complaints||679|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Limited Liability Company (LLC)
Business ManagementDavid M. Burton, President/CEO Chris Brixius, Consumer Relations Kathy Lahr, Consumer Relations Mary Lewandowski, HR/Account Support Director Sharon Sauer, Consumer Relations Shirley Smith, Consumer Relations
Collection Agencies Credit Cards & Plans
Refund and Exchange PolicyJefferson Capital Systems, LLC does not sell retail or wholesale products. Payments made on accounts in error are refunded upon request or as required by regulations.
Products & Services
According to the information provided by Jefferson Capital Systems, LLC, this company offers collection services.
Industry TipsFair Credit Billing Act What are Fair Debt Collection Practices?
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview