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BBB Accredited Business since 06/29/2012
Verdant Tea LLC
(612) 223-89072111 E Franklin Ave, Unit 1, Minneapolis, MN 55404 Send email to Verdant Tea LLC
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Verdant Tea is an importer and online retailer of high-end loose leaf teas, specializing in seasonal, limited-harvest, artisan Chinese teas from small family farms.
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A BBB Accredited Business since 06/29/2012
BBB has determined that Verdant Tea LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Verdant Tea LLC's rating include:
- Length of time business has been operating.
Factors that raised Verdant Tea LLC's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: David Duckler (President)
Coffee & Tea, Tea - Manufacturer & Importer, Beverages
Products & Services
According to information provided by the business, Verdant Tea offers a curated selection of high-end Chinese teas, with a primary focus on rare and unique teas previously unavailable outside of China.
Hours of OperationMon: 09:00 AM to 06:00 PMTue: 09:00 AM to 06:00 PMWed: 09:00 AM to 06:00 PMThu: 09:00 AM to 06:00 PMFri: 09:00 AM to 06:00 PM
Refund and Exchange Policy
In the event of an error or problem with any item in your order, contact us, and we will send you a prompt replacement or refund for the item(s) in question. We work to resolve issues in a way that lets you know we care, issuing vouchers or sending extra tea as an apology above and beyond the replacement or refund.
Please note that any tea returned to us cannot be resold, and health regulations require us to dispose of it. Given the rarity and limited supply of most of our products, we want to avoid consigning any quantity of them to the waste bin whenever possible. For these reasons, returns based solely on a customer's dislike of an item cannot be accepted. We always suggest trying a smaller amount of any tea before purchasing it in larger quantities.
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
If you choose to do business with Verdant Tea LLC, please let them know that you contacted BBB for a Business Review.