This business is not BBB accredited.

Verdant Lounge LLC

Phone: (612) 223-8907 2111 E Franklin Ave, Unit 1, Minneapolis, MN 55404 http://www.verdanttea.com


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Description

Verdant Tea is an importer and online retailer of high-end loose leaf teas, specializing in seasonal, limited-harvest, artisan Chinese teas from small family farms.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Verdant Lounge LLC include:

  • Length of time business has been operating

Factors that raised the rating for Verdant Lounge LLC include:

  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Verdant Lounge LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 12, 2014 Business started: 11/12/2014 Business started locally: 11/12/2014 Business incorporated 03/24/2011 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Business Management
David Duckler, President
Contact Information
Principal: David Duckler, President
Business Category

Coffee & Tea Beverages Tea - Manufacturer & Importer

Refund and Exchange Policy
In the event of an error or problem with any item in your order, contact us, and we will send you a prompt replacement or refund for the item(s) in question. We work to resolve issues in a way that lets you know we care, issuing vouchers or sending extra tea as an apology above and beyond the replacement or refund.

Please note that any tea returned to us cannot be resold, and health regulations require us to dispose of it. Given the rarity and limited supply of most of our products, we want to avoid consigning any quantity of them to the waste bin whenever possible. For these reasons, returns based solely on a customer's dislike of an item cannot be accepted. We always suggest trying a smaller amount of any tea before purchasing it in larger quantities.
Service Area
International
Alternate Business Names
Verdant Tea, LLC
Products & Services

According to information provided by the business, Verdant Tea offers a curated selection of high-end Chinese teas, with a primary focus on rare and unique teas previously unavailable outside of China.


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    2111 E Franklin Ave, Unit 1

    Minneapolis, MN 55404 (612) 223-8907

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Verdant Lounge LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)