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BBB Reliability Report for

North American Membership Group, Inc


A BBB Accredited business since 04/08/2009.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about North American Membership Group, Inc:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Products and Services
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

North American Membership Group, Inc has been a BBB Accredited business since April 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating for North American Membership Group, Inc

Based on BBB files, North American Membership Group, Inc has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

The company has been the subject of complaints stating that consumers have received invoices/collection notices without having received the product, or without having even ordered anything. Consumers also state that they have made requests to cancel subscriptions or memberships without having action taken. The company has responded to all complaints presented by the bureau, by honoring requests to cancel membership, discontinuing billing and/or collection efforts, and providing refunds whenever due.


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Business Contact and Profile for North American Membership Group, Inc

Name: North American Membership Group, Inc
Phone: (952) 936-9333
Fax: (952) 988-7499
Address: 12301 Whitewater Dr
Minnetonka, MN 55343-9447
Yahoo Map
Google Map
Website: www.namginc.com
Original Business Start Date: June 1978
Principal: Mr. Bryan D. Ellis, President
Customer Contact: Ms. Andrea Meester, VP Member Services - (952) 936-9333
Entity: Corporation
Incorporated: June 1978, MN
Type of Business: Clubs, Book/Record/Tape Club, Magazines-Subscription Agents
BBB Accreditation: North American Membership Group, Inc is a BBB Accredited business.
Additional DBA Names: Cooking Club of America
Creative Home Arts Club
Handyman Club Of America
National Health & Wellness Club
National Home Gardening Club
North American Fishing Club
North American Hunting Club
PGA Tour Partners Club
The History Channel Club
National Street Machine Club
Motorcycle Riders Club of America
Major League Baseball Insider's Club

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Products and Services of North American Membership Group, Inc

North American Membership Group offers a club-based affinity marketing company that markets in a variety of different special interest categories.


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Business Management

Additional company management personnel include:

Ms. Sara Glover - Member Services Manager

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Additional Locations and Phone Numbers

Additional Addresses
Multiple Addresses - click to show / hide
+ MN (4)
Additional Phone Numbers
+ 800 (5)
+ 888 (3)
+ 877 (3)
+ 952 (1)

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Customer Complaint History for North American Membership Group, Inc

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 792 complaints about North American Membership Group, Inc in the last 36 months, our standard reporting period. Of the total of 792 complaints closed in 36 months, 200 were closed in the last year.

These complaints concerned :
436regarding Billing or Collection Issues 
7regarding Contract Issues 
32regarding Customer Service Issues 
143regarding Delivery Issues 
3regarding Guarantee or Warranty Issues 
4regarding Product Issues 
59regarding Refund or Exchange Issues 
1regarding Repair Issues 
102regarding Sales Practice Issues 
5regarding Service Issues 
 
These complaints were closed as:
769 Resolved 
23 Administratively Closed 

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with North American Membership Group, Inc, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 2735
Report as of November 20, 2009 15:37
Copyright© 2009 Better Business Bureau


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