BBB Accredited Business since 04/08/2009
North American Membership Group, Inc.Find a Location
Phone: (952) 936-9333Fax: (952) 988-7499View Additional Phone Numbers12301 Whitewater Dr, Minnetonka, MN 55343-9447 Send email to North American Membership Group, Inc.View Additional Web Addresses
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A BBB Accredited Business since 04/08/2009
BBB has determined that North American Membership Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised North American Membership Group, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 638 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
The company has been the subject of complaints stating that consumers have received invoices/collection notices without having received the product, or without having even ordered anything. Consumers also state that they have made requests to cancel subscriptions or memberships without having action taken. The company has responded to all complaints presented by the bureau, by honoring requests to cancel membership, discontinuing billing and/or collection efforts, and providing refunds whenever due.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||102|
|Billing / Collection Issues||315|
|Guarantee / Warranty Issues||5|
|Problems with Product / Service||178|
|Total Closed Complaints||638|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Incorporated: June 1978, MN
Contact InformationCyrstal Dahl (Member Services) Sara Glover (Member Services Manager) Michael Graves Farmoe Willams (Manager)
Clubs, Book, Compact Disc, & DVD Clubs, Magazines - Subscription Agents
Products & Services
According to the information provided by North American Membership Group, this company offers a club-based affinity marketing company that markets in a variety of different special interest categories.
Hours of OperationMon: 07:30 AM to 08:00 PMTue: 07:30 AM to 08:00 PMWed: 07:30 AM to 08:00 PMThu: 07:30 AM to 08:00 PMFri: 07:30 AM to 08:00 PMSat: 07:30 AM to 04:00 PM
Alternate Business NamesCooking Club of America, Creative Home Arts Club, Handyman Club Of America, National Health & Wellness Club, National Home Gardening Club, North American Fishing Club, North American Hunting Club, Golf Partners Club, The History Channel Club, National Street Machine Club, Motorcycle Riders Club of America, Major League Baseball Insider's Club, MLB Insider's Club, Handy Toolbox, North American Affinity Clubs Inc.
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Magazine Subscription Solicitations
If you choose to do business with North American Membership Group, Inc., please let them know that you contacted BBB for a Business Review.