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BBB Accredited Business since 04/08/2009

North American Membership Group, Inc.

Find a Location

Phone: (952) 936-9333Fax: (952) 988-7499View Additional Phone Numbers12301 Whitewater Dr, MinnetonkaMN 55343-9447 Send email to North American Membership Group, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 04/08/2009

BBB has determined that North American Membership Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised North American Membership Group, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 638 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

The company has been the subject of complaints stating that consumers have received invoices/collection notices without having received the product, or without having even ordered anything. Consumers also state that they have made requests to cancel subscriptions or memberships without having action taken. The company has responded to all complaints presented by the bureau, by honoring requests to cancel membership, discontinuing billing and/or collection efforts, and providing refunds whenever due.

Customer Complaints SummaryRead complaint details

638 complaints closed with BBB in last 3 years | 130 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues102
Billing / Collection Issues315
Delivery Issues38
Guarantee / Warranty Issues5
Problems with Product / Service178
Total Closed Complaints 638

Customer Reviews Summary Read customer reviews

2 Customer Reviews on North American Membership Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

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BBB file opened: 05/01/1979Business started: 06/01/1978
Type of Entity

Corporation

Incorporated: June 1978, MN

Contact Information
Cyrstal Dahl (Member Services) Sara Glover (Member Services Manager) Michael Graves Farmoe Willams (Manager)
Business Category

Clubs, Book, Compact Disc, & DVD Clubs, Magazines - Subscription Agents

Products & Services

According to the information provided by North American Membership Group, this company offers a club-based affinity marketing company that markets in a variety of different special interest categories.

Hours of Operation
Mon: 07:30 AM to 08:00 PMTue: 07:30 AM to 08:00 PMWed: 07:30 AM to 08:00 PMThu: 07:30 AM to 08:00 PMFri: 07:30 AM to 08:00 PMSat: 07:30 AM to 04:00 PM
Alternate Business Names
Cooking Club of America, Creative Home Arts Club, Handyman Club Of America, National Health & Wellness Club, National Home Gardening Club, North American Fishing Club, North American Hunting Club, Golf Partners Club, The History Channel Club, National Street Machine Club, Motorcycle Riders Club of America, Major League Baseball Insider's Club, MLB Insider's Club, Handy Toolbox, North American Affinity Clubs Inc.
Industry Tips
Discount Buying Clubs: What You Order is Not Always What You Get
Gifting Clubs are Pyramid Schemes!
Magazine Subscription Solicitations

If you choose to do business with North American Membership Group, Inc., please let them know that you contacted BBB for a Business Review.

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