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BBB Accreditation

A BBB Accredited Business since

BBB has determined that 2nd Generation Chimneys meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for 2nd Generation Chimneys include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on 2nd Generation Chimneys
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: January 12, 2004 Business started: 12/17/2003 Business started locally: 12/17/2003 Business incorporated 12/17/2003 in MN
Type of Entity

Corporation

Business Management
David Pixley, President/CEO Troy Isaacson, Field Supervisor Lisa Pixley, Office Manager
Contact Information
Principal: David Pixley, President/CEO
Customer Contact: Lisa Pixley, Office Manager
Business Category

Chimney Cleaning Chimney Sweeper Duct Cleaning Air Duct Cleaning Dryer Vent Cleaning Furnaces - Industrial Furnace Cleaning Chimney Builders & Repair Mason Contractors Air Quality Service Fireplaces

Hours of Operation
Monday-Friday (7:30am-4:30pm)
Service Area
2nd Generation Chimneys provides their services in MINNESOTA.2nd Generation Chimneys provides their services in ADOLPH, AFTON, ALBERTVILLE, ALMELUND, ANDOVER, ANNANDALE, ANOKA, APPLE VALLEY, ARDEN HILLS, ARLINGTON, BAYPORT, BECKER, BELLE PLAINE, BEROUN, BETHEL, BIG LAKE, BISCAY, BLAINE, BLOOMINGTON, BOCK, BRAHAM, BROOK PARK, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BUFFALO, BURNS TOWNSHIP, BURNS TWNSHP, BURNSVILLE, CAMBRIDGE, CANNON FALLS, CARVER, CASTLE ROCK, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTER CITY, CENTERVILLE, CHAMPLIN, CHANHASSEN, CHASKA, CHISAGO CITY, CIRCLE PINES, CLEAR LAKE, CLEARWATER, COKATO, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, DALBO, DARWIN, DASSEL, DAYTON, DELANO, DELLWOOD, DENNISON, DULUTH, DUNDAS, EAGAN, EAST BETHEL, EDEN PRAIRIE, EDINA, ELK RIVER, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FARMINGTON, FOLEY, FORADA, FOREST LAKE, FORESTON, FORT SNELLING, FRIDLEY, GILMAN, GLENCOE, GOLDEN VALLEY, GRANDY, GRASSTON, GREEN ISLE, GREENWOOD, HAM LAKE, HAMBURG, HAMEL, HAMPTON, HANOVER, HARRIS, HASTINGS, HEIDELBERG, HENDERSON, HENRIETTE, HILLTOP, HOPKINS, HOWARD LAKE, HUGO, HUTCHINSON, INDEPENDENCE, INVER GROVE, INVER GROVE HEIGHTS, ISANTI, JORDAN, KIMBALL, KINGSTON, LAKE ELMO, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LE CENTER, LE SUEUR, LESTER PR, LESTER PRAIRIE, LINDSTROM, LINO LAKES, LITTLE CANADA, LONG LAKE, LONSDALE, LORETTO, MAHTOMEDI, MAPLE GROVE, MAPLE LAKE, MAPLE PLAIN, MAPLEWOOD, MARINE ON SAINT CROIX, MARINE ST CRX, MAYER, MEDICINE LAKE, MEDINA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MILACA, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTGOMERY, MONTICELLO, MONTROSE, MORA, MOUND, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NAVARRE, NERSTRAND, NEW AUBURN, NEW BRIGHTON, NEW GERMANY, NEW HOPE, NEW MARKET, NEW PRAGUE, NEW TRIER, NEWPORT, NO OAKS, NORTH BRANCH, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NORTHFIELD, NORWOOD, NORWOOD YOUNG AMERICA, NOWTHEN, NYA, OAK GROVE, OAK PARK, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, OGILVIE, ORONO, OSSEO, OTSEGO, PEASE, PINE CITY, PINE SPRINGS, PLATO, PLYMOUTH, PRINCETON, PRIOR LAKE, RAMSEY, RANDOLPH, RED WING, RICHFIELD, ROBBINSDALE, ROCHESTER, ROCKFORD, ROCKVILLE, ROGERS, RONNEBY, ROSEMOUNT, ROSEVILLE, RUSH CITY, SAINT ANTHONY, SAINT AUGUSTA, SAINT BONIFACIUS, SAINT CLOUD, SAINT FRANCIS, SAINT JOSEPH, SAINT LOUIS PARK, SAINT MICHAEL, SAINT PAUL, SAINT PAUL PARK, SANTIAGO, SARTELL, SAUK RAPIDS, SAVAGE, SCANDIA, SHAFER, SHAKOPEE, SHOREVIEW, SILVER CREEK, SILVER LAKE, SOUTH HAVEN, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, ST ANTHNY VLG, ST ANTHONY, ST ANTHONY VILLAGE, ST BONIFACIUS, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, STACY, STANCHFIELD, STANTON, STILLWATER, SUNFISH LAKE, TAYLORS FALLS, VADNAIS HEIGHTS, VADNAIS HTS, VERMILLION, VESELI, VICTORIA, W LAKELAND, W SAINT PAUL, W ST PAUL, WACONIA, WAITE PARK, WATERTOWN, WATKINS, WAVERLY, WAYZATA, WEBSTER, WELCH, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WILLERNIE, WINSTED, WOODBURY, WYOMING, YOUNG AMERICA & ZIMMERMAN, MN. Proudly serving the entire Twin Cities.
Products & Services

According to the information provided by 2nd Generation Chimneys/Alpha Air this company offers full service fireplace/chimney cleaning, inspections, relining & restoration, Regency Fireplaces. HVAC,Commercial & industrial duct cleaning. 1-888-PIXLEYS


Customer Review Rating plus BBB Rating Summary

2nd Generation Chimneys has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.