BBB Business Review

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BBB Accredited Business since 08/27/2013

651Carpets, Inc.

(651) 227-73871451 Willow Lake Blvd STE 5, Vadnais HeightsMN 55110-5200 Send email to 651Carpets, Inc.View Additional Web Addresses



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BBB Accreditation

A BBB Accredited Business since 08/27/2013

BBB has determined that 651Carpets, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised 651Carpets, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Guarantee / Warranty Issues2
Problems with Product / Service7
Delivery Issues0
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

11 Customer Reviews Customer Reviews on 651Carpets, Inc.

Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 11 Customer Reviews

Additional Information

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BBB file opened: 05/02/2013Business started: 10/27/2004
Type of Entity

Limited Liability Company

Contact Information
Principal: David Fohrenkamm (Director of Operations) Brett Cournoyer (Owner)
Business Category

Carpet & Rug Dealers - New, Contractors - Flooring, Organic/Green Products, Carpet Layers Equipment & Supplies, Floor Waxing, Polishing & Cleaning, Carpet & Rug Cleaners, Floor Treatment Compounds, Floors - Hardwood, Vinyl Flooring, Floor Materials - Retail, Carpet & Rug Pads, Linings & Accessories, Granite, Hardwood Floor Maintenance, Floors - Raised, Floors - Laminate, Carpet Installation, Floor Coverings & Installation, Carpet Layers, Carpet & Rug Repair, Carpet & Rug Measuring

Products & Services

According to the information provided by 651 Carpets, this company offers carpet, hardwood, laminate, vinyl and granite floor installation, service and repair.

BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry Tips
Carpet Cleaning Tips

If you choose to do business with 651Carpets, Inc., please let them know that you contacted BBB for a Business Review.


Customer Review Rating plus BBB Rating Summary

651Carpets, Inc. has received 4.64 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.