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BBB Accredited Business since 09/18/2001
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American Rug Laundry is the largest and oldest rug cleaning and oriental carpet repair facility in the Upper Midwest. Established in 1895, American Rug Laundry has been a trusted name serving Minneapolis and St. Paul Communities for generations.
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A BBB Accredited Business since 09/18/2001
BBB has determined that American Rug Laundry meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised American Rug Laundry's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on American Rug Laundry
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: January 1998, MN
Contact InformationPrincipal: Saman Navab (Owner) Farzan Navab (Owner)
Carpet & Rug Cleaners, Oriental Goods - Retail, Carpet & Rug Pads, Linings & Accessories, Carpet & Rug Dealers - Persian/Oriental Rugs, Carpet & Rug Dealers - New, Carpet & Rug Binding, Carpet & Rug Repair
Products & Services
American Rug Laundry cleans all rugs; Hand Made Orientals, Machine Made, Reversible, Kilims, Dhurries, Tufted, Synthetic and Bound Carpets. Also offering rug repair, in home carpet & upholstery cleaning and oriental rug sales.
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: 08:00 AM to 01:00 PMSun: Closed
Refund and Exchange Policy
Our services are fully insured.
Minneapolis/St. Paul Metro Area
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry TipsCarpet Cleaning Tips
If you choose to do business with American Rug Laundry, please let them know that you contacted BBB for a Business Review.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview