This Business is not BBB Accredited
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American Carpet Cleaners Inc is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered American Carpet Cleaners Inc's rating include:
- Length of time business has been operating.
- 15 complaints filed against business
- Advertising issue(s) found by BBB.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||11|
|Total Closed Complaints||15|
Additional Complaint Information
In a file review of American Carpet Cleaners Inc, the BBB found a pattern of complaints concerning customer service issues, failure to meet scheduled appoints/arrive on time or answer phone calls, concerns with quality of service and unauthorized charges added to the bill for unsolicited services and/or misquoting prices.
Customer Reviews Summary Read customer reviews
5 Customer Reviews Customer Reviews on American Carpet Cleaners Inc
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5 Customer Reviews|
Type of Entity
Incorporated: December 2012, MN
Business ManagementPrincipal: Jim Siganos (CEO)Danny Koerner (COO)
Carpet & Rug Cleaners
Products & Services
According to the information supplied by American Carpet Cleaners, Inc. This company offers Cleaning and restoration of all carpets, furniture, drapes, carpet repairs, air ducts and vent cleaning, hardwood floors, tile and grout, ceramic and linoleum, natural stone, windows, maid services, water and fire damage restoration and remodeling.
Alternate Business NamesAmerican Carpetmaster, Inc.
Industry TipsCarpet Cleaning Tips
If you choose to do business with American Carpet Cleaners Inc, please let them know that you contacted BBB for a Business Review.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview