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BBB Business Review

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This Business is not BBB Accredited

American Carpet Cleaners Inc

Phone: (952) 303-9066Fax: (678) 285-5773View Additional Phone NumbersPO Box 235, Spring ParkMN 55384-0235 Send email to American Carpet Cleaners Inc View Additional Web Addresses

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BBB Accreditation

American Carpet Cleaners Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered American Carpet Cleaners Inc's rating include:

  • Length of time business has been operating.
  • 15 complaints filed against business
  • Advertising issue(s) found by BBB.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service11
Delivery Issues0
Total Closed Complaints 15

Additional Complaint Information

In a file review of American Carpet Cleaners Inc, the BBB found a pattern of complaints concerning customer service issues, failure to meet scheduled appoints/arrive on time or answer phone calls, concerns with quality of service and unauthorized charges added to the bill for unsolicited services and/or misquoting prices.

Customer Reviews Summary Read customer reviews

5 Customer Reviews Customer Reviews on American Carpet Cleaners Inc

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5 Customer Reviews

Additional Information

top
BBB file opened: 03/08/2013Business started: 12/17/2012Business started locally: 01/01/2013
Type of Entity

Corporation

Incorporated: December 2012, MN

Business Management
Principal: Jim Siganos (CEO)Danny Koerner (COO)
Business Category

Carpet & Rug Cleaners

Products & Services

According to the information supplied by American Carpet Cleaners, Inc. This company offers Cleaning and restoration of all carpets, furniture, drapes, carpet repairs, air ducts and vent cleaning, hardwood floors, tile and grout, ceramic and linoleum, natural stone, windows, maid services, water and fire damage restoration and remodeling.

Alternate Business Names
American Carpetmaster, Inc.
Industry Tips
Carpet Cleaning Tips

If you choose to do business with American Carpet Cleaners Inc, please let them know that you contacted BBB for a Business Review.


Customer Review Rating plus BBB Rating Summary

American Carpet Cleaners Inc has received 1.12 out of 5 stars based on 5 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.