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Find a Location

Bison Steel Buildings, Inc. has 1 locations, listed below.

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    Business ProfileforBison Steel Buildings, Inc.

    Metal Building
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/18/2010

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information supplied by Bison Steel Buildings, Inc., this company offers steel building materials for pre-fabricated steel buildings.

    Business Details

    Location of This Business
    2619 Coon Rapids Blvd NW Ste 203, Coon Rapids, MN 55433-3679
    BBB File Opened:
    12/10/2003
    Years in Business:
    20
    Business Started:
    4/30/2003
    Business Started Locally:
    4/30/2003
    Business Incorporated:
    4/30/2003
    Accredited Since:
    2/18/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Bison Steel
    • Bison Buildings
    Business Management
    • John Swanson, Owner
    Contact Information

    Principal

    • John Swanson, Owner

    Customer Contact

    • John Swanson, Owner
    Additional Contact Information

    Fax Numbers

    • (763) 862-9942
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/18/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    We purchased our custom building from Bison Steel in JANUARY 2021, with multiple delivery dates(over a 23 month span - nearly TWO years) being pushed back by Bison Steel , this caused ** to have to push back construction on our end several times. Delay upon delay upon delay from Bison Steel, our construction loan expired, causing ** to to have to reapply for a new construction loan AND get a new appraisal which took 2 months. When we finally got all of that squared away in February, our contractor reached out to get on their (Bison Steel) schedule for delivery only to be told that our building has been canceled. Well after further investigation it wasnt just canceled but they SOLD it to someone else. We paid nearly $12,000 for our deposit, we were promised a product, and we are left with nothing. We are in the hole WAY more than $12,000 because of Bison Steel. We locked in the steel price of Jan 2021 and now April 2023 Steel prices have significantly increased. They are crooks! I called and talked with the ****** ***********************, the same day our contractor got the news (Friday March 24th 2023) that they no longer had our building, he answered and he wouldnt give me the time of day to speak. He yelled and accused ME and was extremely defensive, and told me we are done talking about this until Monday. He told us to call him back on Monday March 27th to discuss on how we could move forward. We left a voicemail and a text message (and two emails) to discuss, and now, two weeks later, Friday April 7th, we still havent gotten a response from him in any form.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sue B

    1 star

    11/11/2023

    Insisted on delivering our building before we were ready, to save money because they had others to deliver in the area, even though we told them we weren’t ready for it. Therefore, it sat for almost 2 years. Cost us $1,000+ to move it to our building site. Shipped the doors early too, which weren’t correct. Had to pay almost $1,000 to store them. Wrote on the agreement an amount for putting it up. This ended up being $7,600 more than quoted. I feel like once they made the sale, they didn’t care about us. Didn’t even know we had insulation as part of our agreement when we were ready to put it up. Slow to return phone calls. Feel like we were lied to about the installation cost just to make the sale.

    Local BBB

    BBB of Minnesota and North Dakota

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