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BBB Business Review

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BBB Accredited Business since

G. Gardner Concrete & Waterproofing, Inc.

Phone: (952) 440-2224 Fax: (952) 440-2203 View Additional Phone Numbers 14868 Oakcrest Cir, Savage, MN 55378 http://www.gardnerconcrete.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We specialize in all types of concrete work and foundation repair. Projects include garage block repair, foundation repair, buckling wall repair or replacement, corefilling bowed walls, interior and exterior wall resurfacing for crumbling block, drain tile system installation for wet basements, garage floors, basement floors, sidewalks, steps, patios, and retaining walls.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that G. Gardner Concrete & Waterproofing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for G. Gardner Concrete & Waterproofing, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on G. Gardner Concrete & Waterproofing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 21, 1989 Business started: 01/01/1949 in MN Business started locally: 01/01/1949 Business incorporated 11/17/1987 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Type of Entity

Corporation

Business Management
Randy Gardner, President Lori Gardner, Vice President
Contact Information
Customer Contact: Lori Gardner, Vice President
Principal: Randy Gardner, President
Business Category

Basement Waterproofing Contractors - Retaining Wall Concrete Contractors Floors - Garage Foundation Contractors Foundation Repair & House Leveling Patio Builder Waterproofing Contractors

Method(s) of Payment
Personal Check, Cash, Visa, Mastercard, American Express
Refund and Exchange Policy
NA
Service Area
G. Gardner Concrete & Waterproofing, Inc. provides their services in APPLE VALLEY, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BURNSVILLE, CHANHASSEN, CHASKA, CRYSTAL, EAGAN, EDEN PRAIRIE, EDINA, GOLDEN VALLEY, HOPKINS, INVER GROVE, INVER GROVE HEIGHTS, LITTLE CANADA, MEDICINE LAKE, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA MLS, MINNEAPOLIS, MINNETNKA MLS, MINNETONKA, MINNETONKA MILLS, NEW HOPE, NORTH OAKS, PLYMOUTH, PRIOR LAKE, RICHFIELD, ROSEMOUNT, SAINT LOUIS PARK, SAINT PAUL, SHAKOPEE, SOUTH SAINT PAUL, SOUTH ST PAUL, ST LOUIS PARK, VADNAIS HEIGHTS, VADNAIS HTS, W SAINT PAUL, WAYZATA, WEST SAINT PAUL & WHITE BEAR LK, MN.
Products & Services

According to the information provided by G. Gardner Concrete & Waterproofing, Inc., this company offers both concrete repair and replacement, and the installation of drain tile systems and sump pumps for wet basements. Services include buckling wall repair, wall resurfacing, core-filling walls, block work, driveways, aprons, sidewalks, steps, garage slabs, basement slabs, patios, retaining walls and drain tile systems.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.