BBB Accredited Business sinceFind a Location
Phone: (800) 872-2657 800 Nicollet Mall BC-MN-H02T, Minneapolis, MN 55402
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A BBB Accredited Business since
BBB has determined that US Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for US Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2273 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||900|
|Total Closed Complaints||2273|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||61|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Business ManagementChristine Hobrough, Regional Market Manager
Banks Credit Cards & Plans Financial Services
Alternate Business NamesBusiness Equipment Financing Elan Financial Services Elavon, Inc U.S. Bancorp U.S. Bank US Bancorp Insurance Services US Bancorp Investments US Bank National Association US Bank Trust Company NA
Call 800-US BANKS or find specific customer service department listings by visiting https://www.usbank.com/en/personal/PersonalCustomerService.cfm
Products & Services
According to the information provided by US Bank , this company is a full service financial institution. Their division, Elan Financial, issues credit cards and provides credit card services.
Industry TipsFinancial Planning
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview