Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Bremer Financial Corporation is a privately held regional financial services company jointly owned by the Otto Bremer Foundation and Bremer employees. Products and services include banking, investment, trust and insurance.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bremer Financial Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bremer Financial Services, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 3
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

1 Customer Review on Bremer Financial Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 23, 2001 Business started: 01/01/1943 Business started locally: 01/01/1943
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Commerce
85 7th Pl E Ste 500, Saint Paul MN 55101
http://www.commerce.state.mn.us
Phone Number: (651) 539-1500
general.commerce@state.mn.us

Type of Entity

Corporation

Business Management
Meghan Harris, Senior Vice President and Corporate Counsel Laura Helmueller, Owner/Manager Lori Tracy, Marketing Program Manager
Contact Information
Principal: Meghan Harris, Senior Vice President and Corporate Counsel
Business Category

Banks Banking Services Investment Securities Loans Loans - Small Business Financial Services Investment Management Mortgage Bankers Prepaid Debit/Credit Cards Identity Theft Protection & Prevention Services

Service Area
Minnesota, North Dakota and Wisconsin
Alternate Business Names
Bremer Bank Bremer Financial Corporation Bremer Investments Bremer Trust Eastwood Bank Eastwood Bank Broadway Plaza Eastwood Bank Rollingston Eastwood Bank Stewartville Eastwood Financial Corp Eastwood Investment Services
Products & Services

Full-service banking, investment, trust and insurance solutions to individuals, small businesses and corporations, agribusinesses, nonprofits, and government and public entities in Minnesota, North Dakota and Wisconsin.

Industry Tips
Financial Planning

Customer Review Rating plus BBB Rating Summary

Bremer Financial Services, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.