Business ProfileforBremer Bank

I attempted to change my number on my account for verification purposes 3 times, only for my request to not go through, they then flagged my account leaving me without any access to my funds. I have been with this bank for several years and am now an out of state customer. I missed work and spent several hours talking to several RUDE associates. I was told multiple times Id receive a call back only to not receive one. They gave me the biggest run around with no actual solution. I am now out **** and they will not take any way to prove I am me without going into a branch. I live over **** miles away, I should not have this problem. I will not stop until I have access to my account and the associates I dealt with are reprimanded ******, ****** and ******. I don't know how a cooperate bank ( yes smaller than most) has zero solution on how to assist a out of state customer. I provided the security number they requested and offered to jump through HOOPS and this is how I am being treated. I also NEVER received an email from fraud or anyone stating my account was on hold to possible fraud. All the purchases I make are similar in size and location. I am a veteran and do have trouble remembering passcodes but this is beyond me and I feel extremely discriminated especially when I am willing to provide any and all proof I am who I say I am. This behavior is absolutely disgusting.