BBB Business Review

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This business is not BBB accredited.

Race Rewards Inc

Additional Locations

Phone: (507) 828-8697 Fax: (507) 337-0171 View Additional Phone Numbers 220 W Main St, Marshall, MN 56258 http://www.race-rewards.com


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Description

Race Rewards provides personalized trophies, awards, plaques, and gifts. Very large high quality trophies and custom awards with free shipping to the US and a fast turnaround. Embroidery, engraving, printing, including tee shirts, and clothing.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Race Rewards Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Race Rewards Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 16, 2009 Business started: 01/01/2002 Business started locally: 01/01/2002
Type of Entity

Corporation

Business Management
Brandon Skewes, Co Owner Brenan Clark, Co Owner Nick Leske, Manager
Contact Information
Customer Contact: Nick Leske, Manager
Principal: Brandon Skewes, Co Owner
Business Category

Awards - Production & Engraving Embroidery Screen Printing Plaques Trophies Gourmet Corporate Gifts

Refund and Exchange Policy
Although most orders arrive unhurt, breakage can occur when awards are being delivered. Unpack all boxes upon receipt to inspect for damage. With every order we send along a few extra parts, make sure you look through all the packing material before discarding. Please contact us immediately regarding any breakage, and if you do not already have the necessary parts we will get replacement parts to you right away. We will pay for standard UPS ground shipment on replacement parts, if you are short on time and need parts rushed out you will be required to pay for the extra freight, (A good reason to order early). If for some reason there is a box with extensive damage, make sure that you keep that box, packing material, and all damaged parts, as we will be eligible for a refund from UPS. UPS will want to stop and pick up the damaged materials. If you do not keep the damaged boxes and items you may not be eligible for free replacement.
Service Area
United States of America and the world
Products & Services

According to information provided by Race Rewards, they offer custom crafted awards, trophies from 6 inches tall to 16 feet tall. Printed tee shirts and clothing. Laser engraved acrylic, crystal, and wood awards. Custom plaques and trophies.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.