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BBB Accredited Business since 01/29/2010
DJ Foreign Auto Care LLC
Phone: (612) 588-3305Fax: (612) 588-33182626 University Ave NE, Minneapolis, MN 55418-2706 Send email to DJ Foreign Auto Care LLCwww.djforeignautocare.com
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Description
DJ Foreign Auto Care is a family owned and operated business that has been serving the Twin Cities Metro area since 2008. We are ASE certified and guarantee our work with a 2 year/24,000 mile nationwide limited repair warranty.
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BBB Accreditation
A BBB Accredited Business since 01/29/2010
BBB has determined that DJ Foreign Auto Care LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered DJ Foreign Auto Care LLC's rating include:
- Length of time business has been operating.
Factors that raised DJ Foreign Auto Care LLC's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Limited Liability Company
Contact Information
Principal: Darwin Sinche (President)Customer Contact: Jennifer Sinche (VP)Business Category
Auto Repairing - Foreign, Auto Services, Auto Repair & Service, Auto Diagnostic Service, Antiques - Repair & Restore, Auto Air Conditioning
Products & Services
According to information provided by DJ Foreign Auto Care, they specialize in the repair and maintenance of European vehicles and use dealer-level diagnostic software. They also service all makes and models and offer 24-hour towing for customers.
Hours of Operation
Mon: 08:30 AM to 06:00 PMTue: 08:30 AM to 06:00 PMWed: 08:30 AM to 06:00 PMThu: 08:30 AM to 06:00 PMFri: 08:30 AM to 06:00 PMSat: 08:30 AM to 04:00 PMService Area
Minneapolis, MN
Industry Tips
Auto Repair and ServicesKnow the Facts about Auto Service Contracts
The Hail Season is Here
LocationsX
1 Locations
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2626 University Ave NE
Minneapolis, MN 55418-2706(612) 588-3305Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*DJ Foreign Auto Care LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 10 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Auto Repairing - Foreign
Auto Repair and ServicesKnow the Facts about Auto Service Contracts
The Hail Season is Here
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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