Find us on Google+

BBB Business Review

Text Sizesmall medium large


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

TGK Automotive Inc is a family run business with over 16 years of automotive repair experience. We employ highly skilled ASE service technicians and continue to provide ongoing training so we can stay on top of the latest in the automotive world.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TGK Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for TGK Automotive, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

20 Customer Reviews on TGK Automotive, Inc.
Customer Experience Total Customer Reviews
Positive Experience 20
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 20

Additional Information

BBB file opened: November 24, 2008 Business started: 04/09/2007 Business started locally: 04/09/2007 Business incorporated 07/01/2008 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Limited Liability Company (LLC)

Business Management
Troy Kaplan, Owner / President
Contact Information
Principal: Troy Kaplan, Owner / President
Business Category

Auto Repair & Service Auto Repairing - Foreign Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Towing - Automotive Tire Dealers Auto Diagnostic Service

Service Area
Minnesota and Wisconsin
Alternate Business Names
TGK Automotive Specialist Inc
Products & Services

TGK Automotive offers complete foreign/domestic auto repair and diagnostics. Their services include; towing, exhaust, transmission and drive train, brakes, cooling system, starting system, fuel injection system, tune-ups, oil changes, and more.

Industry Tips
Auto Repair and Services

Customer Review Rating plus BBB Rating Summary

TGK Automotive, Inc. has received 5 out of 5 stars based on 20 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.