BBB Business Review

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This business is not BBB accredited.

Sorenson Automotive Inc

Phone: (952) 736-9200 12500 Nevada Ave, Savage, MN 55378 http://www.sorensonautomotive.com


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Description

Sorenson Automotive Inc. The Subaru Repair Experts of Minnesota are here to give you the service you desire, the quality you need at a price you can afford! At S.A.I We bring vehicles back to life!


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Sorenson Automotive Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sorenson Automotive Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 16, 2011 Business started: 06/03/2009 Business started locally: 06/03/2009 Business incorporated 01/25/2011 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Ben Sorenson, Owner
Contact Information
Principal: Ben Sorenson, Owner
Business Category

Auto Repair & Service Auto Repair & Service - Diesel Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Repair - Mobile Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Brake Service Engines - Fuel Injection Service & Parts Engines - Gasoline Engines - Rebuild & Exchange Radiators - Automotive Transmissions - Automobile Auto Service - Specialty Parts Auto Services Auto Services - Oil & Lube Auto Lube & Oil - Mobile Auto Parts & Supplies - Used & Rebuilt Auto Parts & Supplies - Used Auto Perform, Race & Sport Equipment Engines - Supplies, Equipment & Parts Auto Air Conditioning Equipment Auto Alarms & Security Systems Auto Electric Equipment Auto Accessories Auto Diagnostic Service

Refund and Exchange Policy
24 Month - 24,000 Mile Parts and Labor warranty on everything we repair and sell.
Service Area
Minnesota south of the river
Alternate Business Names
The Subaru Repair Experts
Products & Services

According to the information provided by Sorenson Automotive, this company offers a full automotive repair and lube shop.

Industry Tips
Auto Repair and Services
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.