Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Honest-1 Auto Care #188

Phone: (763) 432-0513 6310 Vinewood Ln N, Maple Grove, MN 55311 http://www.honest1maplegrove.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Honest-1® is committed to providing you with a wide range of high quality automotive services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Honest-1 Auto Care #188 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Honest-1 Auto Care #188 include:

  • 3 complaint(s) filed against business

Factors that raised the rating for Honest-1 Auto Care #188 include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Honest-1 Auto Care #188
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: August 23, 2013 Business started: 02/24/2010 Business started locally: 02/24/2010 Business incorporated 02/24/2010 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Hunter Fennel, General Manager Matt Sederstrom, Owner
Contact Information
Principal: Hunter Fennel, General Manager
Business Category

Auto Repair & Service Auto Repair - Suspension Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Lubricating Service - Automotive Radiators - Automotive Auto Services Auto Services - Oil & Lube Springs - Automotive - Sales & Service Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service

Refund and Exchange Policy
We offer a 3 year, 36,000 mile warranty of parts and labor on our repairs and an additional Roadside Assistance Program is provided with any purchase of $25 or more
Service Area
Maple Grove, Plymouth, New Hope
Alternate Business Names
Honest 1 Maple Grove Seed Incorporated
Products & Services

According to information supplied by the company, Honest 1 offers: Auto AC and Heat Repair
Auto Repair
Brake Repair
Check Engine Light
Clutch Repair
Differential Service
Engine Repair
Oil Change
Transmission Repair
Tune Up Service
Wheel Alignment

Industry Tips
Auto Repair and Services

Customer Review Rating plus BBB Rating Summary

Honest-1 Auto Care #188 has received 3.23 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.