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BBB Business Review

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BBB Accredited Business since

Shipman Auto Parts, Inc.

Phone: (218) 829-4779 Fax: (218) 829-1275 View Additional Phone Numbers 1711 SE 13th St, Brainerd, MN 56401 http://www.shipmanauto.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Automotive recycler of car and light truck parts also offering some new parts. Full service snowplow distributor.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shipman Auto Parts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Shipman Auto Parts, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shipman Auto Parts, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 05, 1997 Business started: 06/06/1935 in MN Business started locally: 06/06/1935 Business under new ownership as of: 11/01/1998 Business incorporated 06/02/1966 in MN
Type of Entity

Corporation

Business Management
Glen Knowlen, President Dan Shipman, VP
Contact Information
Principal: Glen Knowlen, President
Business Category

Auto Parts & Supplies - New Auto Parts & Supplies - Used & Rebuilt Auto Electric Equipment

Refund and Exchange Policy
We offer a 90 day exchange or refund on all parts.
Products & Services

According to information provided by the business, Shipman Auto Parts offers used auto and light truck parts, new auto and light truck parts. Nationwide auto parts locator. Western snowplows and original equipment parts, accessories and service.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.