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BBB Accredited Business since

Koppy Motors of Forest Lake

Additional Locations

Phone: (651) 464-1910 Fax: (651) 982-1423 View Additional Phone Numbers 23784 Lake Blvd N, Forest Lake, MN 55025 http://www.koppymotors.com



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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Koppy Motors of Forest Lake meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Koppy Motors of Forest Lake include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 2
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

18 Customer Reviews on Koppy Motors of Forest Lake
Customer Experience Total Customer Reviews
Positive Experience 15
Neutral Experience 1
Negative Experience 2
Total Customer Reviews 18

Additional Information

BBB file opened: January 12, 1994 Business started: 01/01/1993 Business started locally: 01/01/1993 Business incorporated 07/06/1993 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Public Safety
444 Cedar St Ste 133, Saint Paul MN 55101
www.dps.state.mn.us
Phone Number: (651) 201-7000

Type of Entity

Corporation

Business Management
Daniel J. Koppy, President Nancy Johnston, Administrative Keith Koppy, Service Manager Teddy Mueller, Office Manager
Contact Information
Principal: Daniel J. Koppy, President
Business Category

Auto Dealers - Used Cars Recreational Vehicles - Dealers Auto Diagnostic Service Auto Repair & Service Auto Repairing - Foreign Concierge Services Auto & Truck Brokers

Service Area
Minnesota and Wisconsin
Alternate Business Names
Koppy Inc Koppy Motors of Hinckley
Products & Services

According to the information provided by Koppy Motors of Forest Lake, this company offers Pre-Owned Vehicle Sales, Pre-Owned RV Sales,
concierge service, Full auto repair service, Consignment Sales, Licensed MN Vehicle Broker.

Industry Tips
Auto Repair and Services BUYING A USED CAR USED CAR WARRANTY LAW

Customer Review Rating plus BBB Rating Summary

Koppy Motors of Forest Lake has received 4.82 out of 5 stars based on 18 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.