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Find a Location

Burnsville Motors has 1 locations, listed below.

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    Business ProfileforBurnsville Motors

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/21/2022

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information provided by Burnsville Motors this company offers Used car dealership with full service department 

    Business Details

    Location of This Business
    2000 Hwy 13 Frontage RD N, Burnsville, MN 55337
    BBB File Opened:
    3/17/2008
    Years in Business:
    2
    Business Started:
    7/1/2021
    Business Started Locally:
    1/1/2003
    Business Incorporated:
    3/12/2021
    Accredited Since:
    2/21/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • J&F Automotive II LLC DBA Burnsville Motors
    Business Management
    • Jordan Britt, General Manager
    • Krelando Ristani, Manager
    Contact Information

    Principal

    • Jordan Britt, General Manager
    • Krelando Ristani, Manager

    Customer Contact

    • Jordan Britt, General Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This is my second compliant with this company within a six month period for issues with my vehicle, since my purchase on April 15, 2023. The check engine light has been ON from April 16, 2023 to present day, October 24, 2023. My previous complaint in June 2023, was about paying to get my vehicle fixed for overheating, missing hoses, leaking hoses, missing gas sensors, etc. Now Im waiting for a an exhaust sensor that supposedly was order over two months ago and Ive heard NOTHING from the service department. So I decided to take my vehicle to another mechanic and get a second opinion. This mechanic informed me that this vehicle, 2014 Jeep ********************** is a SALVAGE VEHICLE. The mechanics asked was I aware I was being sold this type of vehicle, I said I was not informed. Something needs to be done IMMEDIATELY!! At this point in time waiting to get my vehicle properly repaired is not a option. They havent fixed it correctly in six months why would I think they would fix it now. This has been the worst customer experience Ive ever encountered. Please help me resolve this ongoing issue.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trisha J

    1 star

    01/19/2024

    I work in automotive car sales. This is actually the worst experience I have had with a dealer as a customer. I originally inquired on a black 2016 Audi A6, and for the miles and price I was very interested but that vehicle was in the shop which I had no issue with. I spoke with Ryan and he informed me that they had taken in another A6 in white and when I asked on the phone if it was the same year and what the miles were he said it was a 2016 like the other one with 70K something miles on it and was priced just under $22K. I was really excited because white on black is what my ideal spec for my A6 which I communicated. We ended up agreeing for me to come in on Saturday 9/23 and I arrived on time, met with him and then we went to drive the car and I was pleased it had lower miles than originally communicated. I fell in love with the car and even went through with submitting the credit application just to have the finance person come out and bring me in his office to tell me the car is too expensive to get me approved he was like " yeah they won't approve you for 35K" and you can imagine my surprise when those words came out of his mouth. I questioned the price and mentioned what had been told to me and it turned out that it was a 2020 that cost $35K. My budget was $25K which I communicated. There were only 2 of those in their inventory, it can't be that hard to make sure you have the correct information before relaying it to a customer who is interested in buying. I do it every single day of my life. It's my job and it was his job too. Make sure you get some sort of information in writing before showing up here I guess. Buyer beware. After I left my google review the manager called me, he wouldn't text me which I thought was bizarre and low and behold it was because he wanted to be aggressive and try and intimidate me into taking the review down by saying he knows the owners of where I work &my boss, which he only knows because I filled out a credit app. Slimy.

    Local BBB

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