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BBB Business Review

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BBB Accredited Business since

Snell Motors, Inc.

Additional Locations

Phone: (507) 345-4626 Fax: (507) 388-5427 View Additional Phone Numbers 1900 E Madison Ave, Mankato, MN 56001

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Snell Motors is new and used car dealership located in Mankato, MN. Along with a 70+ car indoor showroom, Snell has sales, finance, service, parts, body shop, accessories, Snell Auto Wash, Hertz and Snell Powersports & Equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Snell Motors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Snell Motors, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 27, 1989 Business started: 01/01/1966 Business started locally: 01/01/1966 Business incorporated 01/01/1966 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Public Safety
444 Cedar St Ste 133, Saint Paul MN 55101
Phone Number: (651) 201-7000

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Todd Snell, President & CEO Melissa Bradley, CFO Brian Steffensmeier, Service Manager Patrick Steffensmeier, General Manager - Partner Jon Teeslink, New Car Manager Anne Wolff, Director of Marketing & PR
Contact Information
Principal: Todd Snell, President & CEO
Business Category

Auto Dealers - New Cars Auto Body Shop Equipment & Sup

Service Area
Minnesota, Iowa, Wisconsin, South Dakota
Alternate Business Names
Snell Auto Wash Snell Indoor Auto Center Snell Powersports & Equipment Snell Tire & Lube
Products & Services

According to information provided by the business, Snell Motors is a Buick, GMC and Cadillac dealership, and also carries a large selection of pre-owned vehicles. Beyond sales, Snell is a one-stop-shop for vehicle needs with finance, service, body shop, accessories and Snell Auto Wash.

Industry Tips
Buying A New Car

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.