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Find a Location

White Bear Lincoln has 1 locations, listed below.

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    Business ProfileforWhite Bear Lincoln

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/29/1976

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by White Bear Lincoln, this company offers new and used vehicles, also services.

    Business Details

    Location of This Business
    3425 Highway 61 N, White Bear Lake, MN 55110-5297
    BBB File Opened:
    5/1/1978
    Years in Business:
    46
    Business Started:
    1/1/1978
    Business Started Locally:
    1/1/1978
    Business Incorporated:
    1/1/1978
    Accredited Since:
    3/29/1976
    Type of Entity:
    Corporation
    Business Management
    • Lisa Neely, Office Manager
    • Randy Lee, President
    • Thomas Taube, Sales Manager
    Contact Information

    Principal

    • Randy Lee, President

    Customer Contact

    • Thomas Taube, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (651) 483-0837
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Purchased a 2020 Edge. They gave a carfax, the report was positive. I asked for Auto check, they said autocheck system is down. 5 days later I paid for an autocheck, it came back the car has structual damage. went to dealer and ***************** told me to get the h*** out of the store. He said that he won't let me ruin his day. Then offered me a buy back from $39,000 plus tax title license etc . to $31000 without tax. Very insulting. I was expecting to get an offer of equal value to maybe $500 less what I paid.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    chunfeng L

    1 star

    02/02/2024

    I have been this Lincoln dealership for my vehicle oil change since 2007, they used to had a benefit with 4 oil changes then the 5th oil change will be free. I had enjoyed this benefit before and that’s why I alway stay here for my vehicle oil change. Last year when I finished my another 4th oil change they told me next oil change will be free, But Today when I show them I have done 4 oil changes and like to get the free service, they told me their business name had been changed and will not honor this old business benefit anymore, I do see the person I familiar is gone. I don’t care what business name you use, I also don’t care who service me, I only know this is the Lincoln dealership service I had used for 17 years and they just have broken the promise and taken away the 17 years trust from me. The fee is very small, less than $100, but I just feel I can’t trust them anymore. My customer # is 922749 and I will continue to complain to upper level. By the way, I scheduled today’s service because I got Lincoln mail that my 18 navigator recall for rear camera have parts ready and I can go to any Lincoln dealer for free repair, but when I had been there, they told me they don’t have parts. At first I believe what they said, but now I don’t trust

    Local BBB

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