BBB Business Review

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This business is not BBB accredited.

Monticello Ford-Mercury Inc

Additional Locations

Phone: (763) 295-2056 Fax: (763) 271-6354 View Additional Phone Numbers 1005 Hwy. 25 S., Monticello, MN 55362 ! There is an alert on Monticello Ford-Mercury Inc !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Monticello Ford-Mercury Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 10, 1990 Business started: 10/27/1984 Business started locally: 10/27/1984
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Denny Hecker, Owner Tom Beedy, General Manager
Contact Information
Customer Contact: Tom Beedy, General Manager
Principal: Denny Hecker, Owner
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars

Alternate Business Names
Denny Hecker's Monticello Ford Mercury
Out of Business

According to information provided by Monitcello Ford-Mercury, the dealership has closed. In addition, the business has stated: "All Car Care or Extended warranties purchased will be honored at any and all Denny Hecker remaining locations; if the remaining locations are not convenient customer can request a cancellation for refund. All pending sales, titling and related paperwork is being processed and each customer is or has been contacted; we are working through this transition as quickly as possible with the least amount of work for the customer as possible. This is on ongoing process and we expect that we will be in this process at least through the end of December and most likely into the new year(2009)."

Products & Services

Monticello Ford & Mercury, Inc.(Denny Hecker) offers new and used car sales.

Industry Tips
Buying A New Car BUYING A USED CAR USED CAR WARRANTY LAW
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.