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BBB Accredited Business since 04/03/2001
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Consider yourself cordially invited to come on over and see what's new from Honda. Because Luther Brookdale Honda has relocated - it's brand-new, inside and out. So stop by soon, and see all of the Honda models in their very special new home.
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A BBB Accredited Business since 04/03/2001
BBB has determined that Luther Brookdale Honda meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Luther Brookdale Honda's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Luther Brookdale Honda
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Minnesota Department of Public Safety
444 Cedar St Ste 133
Saint Paul, MN55101-2142
Business ManagementPrincipal: Jim Haertzen (General Manager)
Contact InformationRhonda Sellentin (Marketing Manager)
Auto Dealers - New Cars, Auto Parts & Supplies - Wholesale & Manufacturers, Auto Services - Oil & Lube, Auto Dealers - Used Cars
Products & Services
According to the information provided by Luther Brookdale Honda, this company is a full service Honda dealer with new and used car sales, offers financing and has a full service and parts department.
Hours of OperationMon: 08:30 AM to 09:00 PMTue: 08:30 AM to 09:00 PMWed: 08:30 AM to 09:00 PMThu: 08:30 AM to 09:00 PMFri: 08:30 AM to 06:00 PMSat: 08:30 AM to 06:00 PM
Alternate Business NamesBrookdale Honda, Luther Credit Center, R L Brookdale Motors Inc, Luther Brookdale Honda Inc
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry TipsBuying A New Car
USED CAR WARRANTY LAW
BUYING A USED CAR
If you choose to do business with Luther Brookdale Honda, please let them know that you contacted BBB for a Business Review.