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BBB Accredited Business since

Apple Chevrolet Buick of Northfield

Phone: (507) 645-5619 Fax: (507) 236-8500 View Additional Phone Numbers 1600 Cannon Ln, Northfield, MN 55057 View Additional Email Addresses http://www.applechevroletbuick.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Apple Chevrolet Buick of Northfield meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Apple Chevrolet Buick of Northfield include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Apple Chevrolet Buick of Northfield
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 20, 2010 Business started: 12/20/2010 Business started locally: 12/20/2010 Business incorporated 12/20/2010 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Public Safety
444 Cedar St Ste 133, Saint Paul MN 55101
www.dps.state.mn.us
Phone Number: (651) 201-7000

Type of Entity

Corporation

Business Management
Kim Rahbain, CFO Mark Gulbrandson, Owner Jean Holm, Sales Director Mary Lopez Wilson, Complaints/Marketing
Contact Information
Principal: Kim Rahbain, CFO
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Accessories Auto Repair & Service Brake Service Financing Consultants Auto Repair - Windshield, Glass Shops Auto Services - Oil & Lube

Products & Services

According to information provided by Apple Chevrolet Buick of Northfield, this company offers new & used vehicles, service, parts, body shop, tire retailer, oil change, brake repair, auto glass repair and auto accessories.

Industry Tips
Auto Glass Information Auto Repair and Services Buying A New Car BUYING A USED CAR USED CAR WARRANTY LAW
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.